- Tiffany & Co. (Pelham, NY)
- …to schedule and record according to established process. + Communicate equipment issues promptly to leadership and Sr. Engineering Technician, escalating as needed, ... professional communication when working with vendors to resolve machine performance issues . Training: + Lead training sessions around machine operation and… more
- TD Bank (New York, NY)
- …external events and collaborate to expediently resolve incidents, identify, and track issues to remediation and develop processes to create timely, complete, and ... solving and decision-making skills. + Skilled at "connecting the dots" across issues in support of solutions and development of strategies to effectively manage… more
- SportsRecruits (Brooklyn, NY)
- …to streamline builds and deployments, maintain application infrastructure, and proactively solve issues before they impact our users. Our stack includes: + Laravel + ... workflows. + Monitoring & Incident Response + Review and investigate system issues flagged by Sentry, NewRelic, and CloudWatch. + Monitor application performance,… more
- Carrington (Albany, NY)
- …Dialer vendor directly when needing to troubleshoot or escalate system performance issues , providing team and management with timely updates. + Partner with dialer ... + Act as an escalation point for advanced or difficult dialer system issues , assist other dialer operations' staff in troubleshooting and resolving complex issues… more
- Erie 2-Chautauqua-Cattaraugus BOCES (Lackawanna, NY)
- …Proficiency in performing routine maintenance and troubleshooting common printing equipment issues . + Attention to detail and ability to produce high-quality printed ... problem-solving skills and ability to think critically to resolve issues that may arise during the printing process. +...to ensure optimal performance. + Troubleshoot and resolve any issues or malfunctions that may occur during the printing… more
- Deloitte (New York, NY)
- …creative tax manager who likes leading teams to solve complex federal tax issues ? Do phrases like "accounting for income taxes," "tax restructuring," and "tax ... with other service lines and peers to address tax issues and meet organizational objectives; particularly in the areas...help clients navigate past complex tax and financial reporting issues . We offer deep insights into their business practices… more
- PSI Services (Albany, NY)
- …during general operating hours. This individual may be required to support critical issues during evenings and if necessary, outside of normal business hours. Up to ... delivery to cosmetology clients, candidates, and schools. + Assisting with escalated issues and requests, including interfacing with clients or schools in tandem… more
- City of New York (New York, NY)
- …and other peripherals. - Troubleshoot hardware, software, and network connectivity issues for end-users. - Collaborating closely with network, server, and security ... teams to troubleshoot IT infrastructure issues . - Install and Configure office workstation/ VoIP phone...application and security patches. - Log, track, and document issues using in-house ticketing system. - Troubleshooting VPN, remote… more
- Global Elite Group (Garden City, NY)
- …to maintaining productivity across our organization by resolving information technology issues quickly, coordinating with external IT partners, and ensuring staff ... needs. + Provide first-level desktop support for hardware, software, and networking issues . + Collaborate with external IT support providers to resolve escalated… more
- M&T Bank (Buffalo, NY)
- …develop and execute test scripts verifying changes work as expected. Ensure issues arising from testing or implementation are escalated and resolved appropriately in ... an efficient and timely manner and that issues , incidents and questions are documented and reported as...in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment… more