- Book of the Month (New York, NY)
- …You will assist agents as they resolve member inquiries, handle sensitive issues with care, identify process improvements, and help ensure our service reflects ... Serve as an escalation point to agents regarding member issues , and determine which concerns should be raised to...Curious-minded and passionate about getting to the root of issues . + Excellent time management and organizational skills. +… more
- Win (Women In Need) (Brooklyn, NY)
- …populations including domestic violence survivors, clients with medical and mental health issues , and the chronically homelessness. + Must be able to work ... systems and procedures. + Working knowledge of substance abuse issues a plus. S + Solid computer skills, including...MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to… more
- Oracle (Albany, NY)
- …+ Ability to use professional concepts and company objectives to resolve issues in creative and effective ways. + Excellent organizational, verbal, and written ... to act on network failure conditions. + Troubleshoot complex cabling connectivity issues in data centers, with the ability to coordinate on-site efforts between… more
- Baylor Scott & White Health (Albany, NY)
- …and implementation. They will track key metrics and OKRs and troubleshoot any issues that may arise during the creation and commercialization process, and will be ... performance to continually improve products * Actively identify and resolve issues and risks, communicating impact and recommended resolutions to leadership *… more
- University of Rochester (Rochester, NY)
- …pre-certifications, Utilization Management, Medicaid Pending, third party payer issues , and denials/appeal processes. Involves in-depth communication and follow-up ... or other concerns that may potentially result in payment or discharge issues . + Monitor caseload and document information regarding insurance and exhausted benefits… more
- M&T Bank (Amherst, NY)
- …incoming questions regarding digital and card exclusions. + Research and resolve customer issues related to web banking and card transactions in a timely and ... and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports… more
- Ankura (New York, NY)
- …key contributor to Go to Market strategies and campaigns designed around key industry issues that contribute to the firm and practice's growth. + Be an Industry ... work. + Strong understanding of the legal and regulatory issues that could affect an organization. + Familiarity with...such as following up on an application or technical issues unrelated to a disability, will not receive a… more
- City of New York (New York, NY)
- …with stakeholders to define UAT objectives, create test plans, and resolve issues identified during testing. - Analyze, evaluate, and overcome program risks and ... issues ; develop risk mitigation strategies and escalate as needed....such as project charters, weekly status reports, risk and issues logs, security accreditation and other project deliverables. -… more
- M&T Bank (New York, NY)
- …and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Design, implement, maintain and enhance ... to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment...of internal and external audit points together with any issues raised by external regulators as applicable. + Complete… more
- Win (Women In Need) (Queens, NY)
- …and clients. Assists with the implementation of initiatives and escalates issues appropriately. Develops knowledge of internal policies and procedures for responding ... to issues . + Facilitating Change: Assists in overcoming resistance to...high standards. + Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to… more