• Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …+ Experience working in a Department of Defense (DoD) environment. + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at...Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. +… more
    Link Solutions Inc (08/01/25)
    - Related Jobs

  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed… more
    Black Bear Technology Solutions, LLC (05/24/25)
    - Related Jobs

  • Enterprise Network Manager

    Link Solutions Inc (Adelphi, MD)
    …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + CCIE certification. + Familiarity with… more
    Link Solutions Inc (08/01/25)
    - Related Jobs

  • Software License Manager

    Link Solutions Inc (Adelphi, MD)
    …network configurations and upgrades while minimizing downtime. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and modifying… more
    Link Solutions Inc (08/01/25)
    - Related Jobs

  • Senior IT Infrastructure Engineer…

    United Therapeutics (Silver Spring, MD)
    …and document steps taken to resolve issues Preferred Qualifications + Information Technology Infrastructure Library ( ITIL ) + Certifications from any ... Cloud and on-premises services and systems + Participate in delivery of Infrastructure Incident , Problem, Change, and Knowledge management services to the… more
    United Therapeutics (08/07/25)
    - Related Jobs

  • IT Problem Manager

    Leidos (Camp Springs, MD)
    …is highly preferred. + Knowledge of ITIL Framework- Understanding of ITIL best practices, particularly problem and incident management processes. + Strong ... a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national...concerns, resolving disputes or disagreements within the team. + Incident Trend Monitoring- Track patterns in IT failures and… more
    Leidos (06/27/25)
    - Related Jobs

  • FLEX Site Reliability Engineer - Service…

    Marriott (Bethesda, MD)
    **Additional Information ** **Job Number** 25054409 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, ... Required Qualifications: . 5+ years of experience in an information technology environment 3 years of experience...technologies. . Experience in incident command or incident management in a technology environment. .… more
    Marriott (06/28/25)
    - Related Jobs

  • Quality Control Applications Service…

    LGC Group (Gaithersburg, MD)
    …and resource allocation Qualifications Essential + Bachelor's degree or equivalent experience in Information Technology , Computer Science, or a related field. + ... with business objectives and customer needs. + Implement and manage ITIL -based service management processes, including Incident Management, Problem Management,… more
    LGC Group (08/08/25)
    - Related Jobs

  • Deputy Program Manager

    Link Solutions Inc (Adelphi, MD)
    …Preferred: + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
    Link Solutions Inc (08/01/25)
    - Related Jobs

  • Problem Manager - Cloud Ops & SRE

    Verint Systems, Inc. (Annapolis, MD)
    …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... pattern recognition + Facilitate and contribute to blameless postmortems and incident reviews + Deliver actionable insights and recommendations to engineering and… more
    Verint Systems, Inc. (07/26/25)
    - Related Jobs