- Link Solutions Inc (Adelphi, MD)
- …+ Experience working in a Department of Defense (DoD) environment. + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at...Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed… more
- Link Solutions Inc (Adelphi, MD)
- …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + CCIE certification. + Familiarity with… more
- Link Solutions Inc (Adelphi, MD)
- …network configurations and upgrades while minimizing downtime. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and modifying… more
- United Therapeutics (Silver Spring, MD)
- …and document steps taken to resolve issues Preferred Qualifications + Information Technology Infrastructure Library ( ITIL ) + Certifications from any ... Cloud and on-premises services and systems + Participate in delivery of Infrastructure Incident , Problem, Change, and Knowledge management services to the… more
- Link Solutions Inc (Adelphi, MD)
- …Preferred: + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- Verint Systems, Inc. (Annapolis, MD)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... pattern recognition + Facilitate and contribute to blameless postmortems and incident reviews + Deliver actionable insights and recommendations to engineering and… more
- TekSynap (Fort Detrick, MD)
- …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD)...and the need to have a comprehensive well planned information management environment. " Technology moving at the… more
- Marriott (Bethesda, MD)
- **Additional Information ** **Job Number** 25123836 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, ... Required Qualifications: . 5+ years of experience in an information technology environment o 3 years of...technologies. . Experience in incident command or incident management in a technology environment. .… more
- Marriott (Bethesda, MD)
- **Additional Information ** **Job Number** 25122538 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, ... ServiceNow capabilities, including GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM, ITAM, ITOM, and ITIL … more