- Capgemini (Austin, TX)
- **Job Title:** Major Incident Manager - Major Incident Manager 1 **Location** : Austin, TX (Hybrid - in office /work from home) **Job description:** The ... role of the Major Incident Manager is to undertake management of...business that is caused by errors within the IT Infrastructure , process failures, engaged staff competencies. The ultimate objective… more
- Citigroup (Irving, TX)
- …management or securities services preferred. + Demonstrated experience in Major Incident Management or crisis management ( ITIL Foundation Certification ... The BCC provides centralized command and control for Major Incident , Cyber Event, and Operational Risk Event support, ensuring...clients. + Serve as a liaison between Business and Technology teams, promoting rapid escalation of incidents or market… more
- Insight Global (Houston, TX)
- …. Skills and Requirements 7+ years of experience in an Incident Manager Role or similiar 7+ years of experience ... Job Description Incident Managers are an integral part of the...teams as well as will have the understanding of ITIL processes and methodology ( ITIL Foundations preferred),… more
- Fannie Mae (Plano, TX)
- …using above technologies, SOA, Java etc. * 6+ years of experience as an Incident manager handling incidents, changes and problems in a 24/7 production ... certification - AWS Solutions Architect Associate or higher * ITIL or PMP certification * 8+ years of working...resolution. * Ability to analyze different components of the infrastructure and application environments during Incident triage… more
- Fannie Mae (Plano, TX)
- …environment using, SOA, Java, Python etc. * 6 years of experience as an Incident manager handling incidents, changes and problems in a 24/7 production ... * Bachelor degree or equivalent * AWS certification * ITIL or PMP certification * Experience in the financial...*Skills* * Ability to analyze different components of the infrastructure and application environments during Incident triage… more
- Insight Global (Irving, TX)
- …Manager to ensure seamless integration of service delivery with infrastructure operations and technology deployments. Coordinate onboarding, support ... Job Description The IT Service Delivery Manager will oversee the delivery of IT services...and manage core IT Service Management (ITSM) processes including Incident , Request, Change, and Problem Management to ensure consistent,… more
- Honeywell (Houston, TX)
- …escalation process (per Incident Management procedure) + Coordinate with GTAC A360 Manager to obtain information on SR status, etc. + TAC Performance Lead ... to meet diverse automation needs. **As a Sr DCS Project Engineer/A360 Performance Manager ** at Honeywell HPS, you will play a pivotal role in managing Performance… more
- CBRE (Richardson, TX)
- …Service line REI Segment Role type Full-time Areas of Interest Digital & Technology / Information Technology Location(s) Dallas - Texas - United States ... disabilities to perform essential functions. + A bachelor's degree in Computer Science, Information Technology , or a related field is required, a Master's degree… more
- PNC (Farmers Branch, TX)
- …backup and storage with Windows, Linux, and database environments * Strong incident and change management background ( ITIL preferred) * Experience with ... have an opportunity to contribute to the company's success. As a Site Reliability Manager within PNC's Site Reliability Center (SRC), you will be based in Farmers… more
- PNC (Dallas, TX)
- …database technologies and practices. * Bachelor's degree in Computer Science, Information Technology , or a related discipline (or equivalent experience). ... high-performing teams. * Deep understanding and practical application of ITIL methodologies, incident /problem/change management frameworks, and continuous… more