- Verint Systems, Inc. (Austin, TX)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... pattern recognition + Facilitate and contribute to blameless postmortems and incident reviews + Deliver actionable insights and recommendations to engineering and… more
- AireSpring (Dallas, TX)
- …Telecom Deal" and "Top Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all ... and escalations. + Implement and continuously optimize ITIL -based processes ( incident , change, asset, and configuration management). Infrastructure & Systems… more
- Leidos (San Antonio, TX)
- …enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow ... area and able to report on-site. **** **Service Operations Manager Primary Responsibilities:** + Operational Oversight: Manage the daily operations ensuring… more
- JPMorgan Chase (Plano, TX)
- …and Dynatrace for network issue identification and troubleshooting. + Experience with ITIL processes such as incident , problem, and lifecycle management. + ... you can make a direct and meaningful impact. As a Senior Network Infrastructure Engineer at JPMorgan Chase within the Consumer & Community Banking sector, you… more
- Deloitte (Dallas, TX)
- If you are a technology visionary with a passion for transforming global tax business with digital technology , consider working with the US Tax Transformation ... and create value. Work you'll do As a Deloitte Manager , AI Security Engineer, you will be crucial in...crucial in safeguarding our advanced AI models, data, and infrastructure . You'll work closely with Data Scientists, Data Engineers,… more
- Huntington National Bank (Addison, TX)
- …deployment and management of a complete end-user computer fleet + Understanding of ITIL concepts for incident , problem and change management + Utilization of ... all functions within their scope of influence + Stay abreast of emerging technology trends and changing best practices and apply applicable insights to guide… more
- ServiceNow, Inc. (Austin, TX)
- …+ Comfortable interacting with all levels of management + Working knowledge of ITIL incident , problem and release management process and procedures + Ability ... stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the...and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes,… more
- SAM LLC (Cedar Park, TX)
- …network technologies + MCSE preferred + Virtualization certification preferred + ITIL foundations certification preferred + Any other technology certifications ... network technologies + MCSE preferred + Virtualization certification preferred + ITIL foundations certification preferred + Any other technology certifications… more
- Insight Global (Plano, TX)
- …the team follows the sun model. Running the day-to-day operations of the technology platform (Java, MS SQL Server, Oracle, Unix, Dynatrace or App Dynamics). ... Identifies possible production issues, creates incident tickets, enhancements, and/or problem tickets in ticket tracking...as well. Use UNIX environment for back end! The manager needs individuals who can DRIVE the incidents They… more
- NASCO (Austin, TX)
- … Information Systems Security Professional), CISM (Certified Information Security Manager ), Palo Alto PCNSE + ITIL or PMP certification for expertise ... **Required Training, Certification and Education:** + Bachelor's degree in Computer Science, Information Technology , or a related field (or equivalent work… more