• Incident Support Manager

    TekSynap (Springfield, VA)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure , and service ... incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all...- the need to nimbly utilize the best that information technology offers to meet the business… more
    TekSynap (07/26/25)
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  • Incident Manager

    Insight Global (VA)
    Job Description -Look for Major Incident Management efficiencies, and propose, develop and deliver process improvements for incident management workflows. ... during Major Incidents to team members across the company. -Lead post Incident reviews to establish actions to prevent future incidents and produce comprehensive… more
    Insight Global (08/14/25)
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  • EOC Incident Management - Watch Officer

    ASM Research, An Accenture Federal Services Company (Ashburn, VA)
    ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...type monitoring environment * 3 years exposure to Service Management/ ITIL framework and concepts ( incident , problem, change… more
    ASM Research, An Accenture Federal Services Company (08/23/25)
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  • Production Services Specialist II

    Bank of America (Richmond, VA)
    …working in complex, global, enterprise scale environments. + Prior Technical Generalist, Major Incident Manager & Event Management experience. + Familiar in the ... 12 AM EST schedule.** **Required Qualifications:** + Familiar with ITIL methodology. + Incident /Problem/Event Management, Release/Deployment, Operational… more
    Bank of America (08/20/25)
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  • Operations Engineering Advisor - Enterprise…

    Fannie Mae (Reston, VA)
    …environment using, SOA, Java, Python etc. * 6 years of experience as an Incident manager handling incidents, changes and problems in a 24/7 production ... * Bachelor degree or equivalent * AWS certification * ITIL or PMP certification * Experience in the financial...*Skills* * Ability to analyze different components of the infrastructure and application environments during Incident triage… more
    Fannie Mae (06/20/25)
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  • Technology Incident & Problem…

    Truist (Richmond, VA)
    …Are you driven to connect the dots that others miss? We're looking for a Technology Incident & Problem Strategist to hunt for systemic risks hidden within our ... into funded, prioritized action. * Framework Familiarity: A solid understanding of ITIL principles ( Incident , Problem, Change Management) and root cause analysis… more
    Truist (08/08/25)
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  • BMC Remedy/Helix Associate | Active Secret…

    General Dynamics Information Technology (Fairfax, VA)
    …None **Job Family:** Software Engineering **Skills:** BMC Helix,BMC Remedy, Information Technology Infrastructure Library ( ITIL ) **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **BMC Remedy / Helix** **Associate** with… more
    General Dynamics Information Technology (07/03/25)
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  • Operations Manager

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …qualifications to be successful in this role:** - Bachelor's degree in Computer Science, Information Technology , or a related field. - 5+ years of experience in ... **Operations Manager ** **Category:** Service Desk / End User Services...best practices for service management. - Ensure compliance with ITIL standards in incident , problem, and change… more
    CGI Technologies and Solutions, Inc. (08/12/25)
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  • Network Event Management Quality Assurance Analyst

    CACI International (Springfield, VA)
    Network Event Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... improve quality standards **Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience + 5+ years… more
    CACI International (07/26/25)
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  • Problem Support Manager

    TekSynap (Springfield, VA)
    …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure . Support includes providing real-time incident monitoring, predictive… more
    TekSynap (07/26/25)
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