- ManTech (Doral, FL)
- …and customer satisfaction. **Preferred Qualifications:** + Bachelor's or Master's degree in Information Technology , Computer Science, or a related field. + ... **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our...They lead the design and implementation of innovative Enterprise Service Desk solutions, leveraging technology and automation… more
- ManTech (Doral, FL)
- …Lifecycle, ITIL Specialist: Incident Management), Control Objectives for Information and Related Technology (COBIT), CompTIA Security+, Certified Incident ... Cyber Lead, Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior ...Operations Lead. **Minimum Qualifications:** + BA/BS in Computer Science, Information Technology , Business Administration, or a related… more
- ManTech (Doral, FL)
- …(Microsoft Office Suite, web browsers). **Desired Qualifications:** + Bachelor's degree in information technology , computer science, or a related field. + ... Experience supporting DoD programs. + Experience in IT service management and ITIL -informed processes. Knowledge of ITSM tools such as ServiceNow and Jira. +… more
- Carnival Cruise Line (Miami, FL)
- …and concepts. + Demonstrated capability in managing team dynamics. + Information Technology Infrastructure Library ( ITIL ) preferred + Certified ... The IT Disaster Recovery Senior Manager is responsible for developing, implementing, and managing...and update DR plans. **Qualifications:** + Bachelor's Degree in Information Technology , Computer Science, or related field… more
- BOOZ, ALLEN & HAMILTON, INC. (Doral, FL)
- Incident Manager Key Role: Own the incident lifecycle, from...Cloud Certification + Information Technology Infrastructure Library ( ITIL ) ... including troubleshoot outages, document application performance, and coordinate with technology infrastructure management to repair technical bugs. Basic… more
- ManTech (Doral, FL)
- …Engineer Associate, Google Cloud Professional Cloud Security Engineer. ITIL ( Information Technology Infrastructure Library ) certifications (eg, ... and assist in overall cloud architecture, selection of cloud technology , and strategies for improvement of service ...or ITIL 4 Strategic Leader). + Certified Information Systems Manager (CISM). + DevOps Engineer… more
- Ensono (Miami, FL)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, ... as well as make improvements to optimize our clients' infrastructure . The Mainframe Technical Advisor team is responsible for...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Red River (Fort Lauderdale, FL)
- …with AV systems, video conferencing solutions, and executive meeting room technology . + Exceptional customer service , problem-solving, and communication skills. ... a ServiceNow, prioritizing VIP needs. + Coordinate with the Service Delivery Manager , vendors and internal teams...our consumer privacy notice. The notice provides you with information about what Red River Technology LLC… more
- Jabil (St. Petersburg, FL)
- …- Is aware of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used ... Knowledge(R) + Conduct internal and vendor inquiries pertaining to the development of technology or information systems to meet current and projected business… more
- CACI International (Cape Canaveral, FL)
- …functions to manage cross-functional processes and identify opportunities to improve service performance, supporting the Program Manager in meeting programmatic ... and seamless implementation. + Collaborate with other program leads and other Service Providers to ensure integrated operations and advance strategic initiatives. +… more