- NTT America, Inc. (Baltimore, MD)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Service Design Manager to join our team in Baltimore, Maryland ... inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Design Manager - to join our team in Annapolis, Maryland… more
- Leidos (Camp Springs, MD)
- …written and oral communications skills **Preferred Qualifications** + Information Technology Infrastructure Library ( ITIL ) Foundations certification. ... a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national...**Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ...service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues… more
- GovCIO (Annapolis, MD)
- …leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and ... Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal...knowledge base is accurate and continually improved. + Follow ITIL best practices for Service Request Management,… more
- Link Solutions Inc (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification. + A ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...etc.). + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM)… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …+ Experience with, or exposure to, IT Service Management (ITSM) and IT Infrastructure Library ( ITIL ) Practice frameworks with a solid focus on Continual ... Sinclair Broadcast Group is seeking an ITIL Practice Coordinator who will primarily be responsible...assigned practices are performing efficiently with support from the Service Operations Sr. Manager . + Ensure that… more
- Link Solutions Inc (Adelphi, MD)
- …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + CCIE certification. + Familiarity with… more
- Highmark Health (Annapolis, MD)
- …related field **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open ... **EDUCATION** **Required** + Bachelor's degree in Business Administration, Business Management, Information Technology , Information Systems or related field… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …start date. Preferred: + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Link Solutions Inc (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients...and technician issues and will interface with the Program Manager to drive process improvement and service … more