- Leidos (San Antonio, TX)
- …of an enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team ... to the San Antonio area and able to report on-site. **** ** Service Operations Manager Primary Responsibilities:** + Operational Oversight: Manage the daily… more
- Insight Global (Irving, TX)
- …closely with the IT Manager to ensure seamless integration of service delivery with infrastructure operations and technology deployments. Coordinate ... Job Description The IT Service Delivery Manager will oversee the...ITIL best practices across IT teams to enhance service consistency, efficiency, and customer satisfaction. Manage communication and… more
- Fujitsu (Texas City, TX)
- Service Delivery Manager , Senior Service Delivery Manager **Resource must have US /Canada location work Visa.** **Job Description** The area of ... + 10 to 15 years related experience in delivering Service Desk, Infrastructure (Physical & Hybrid) Support...Human Right Campaign Foundation, Fujitsu is the leading Japanese Information and Communication Technology Company globally and… more
- Robert Half Technology (Dallas, TX)
- Description We are looking for a dedicated Service Delivery Manager to oversee and optimize IT service operations for our organization. This role involves ... align IT service delivery with organizational goals. * Ensure adherence to ITIL practices to drive process consistency and service quality. * Provide… more
- Microsoft Corporation (San Antonio, TX)
- …Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL ( Information Technology Infrastructure Library ), CDCP ... As a Microsoft **Data Center Project Manager , IT/Network** , you will perform trouble shooting..., IT/Network** , you will perform trouble shooting for service incidents, manage assigned projects to meet service… more
- Capgemini (Austin, TX)
- …is to restore IT services as soon as possible. The role of Major Incident Manager is embedded into Service Management Team and therefore works closely with ... **Job Title:** Major Incident Manager - Major Incident Manager 1...they are managed and communicated within the scope of Service Level Agreement, securing that all engaged parties perform… more
- ERCOT (Austin, TX)
- …(IP), Open System Interconnection Model (OSI), Information Technology Infrastructure Library , v3 ( ITIL )- Interfaces between applications - that ... to lower-level workers. ADDITIONAL JOB DUTIES + Represents the Critical Infrastructure Security Department (CISD) by providing expert technical and architecture… more
- General Dynamics Information Technology (San Antonio, TX)
- …security, and maintenance of the agency's managed hosting environment, as well as hosting service delivery. **HOW A PROGRAM MANAGER WILL MAKE AN IMPACT:** + The ... opportunity to make a personal impact as a **Program Manager ** in support of the Federal Judiciary. This position...efforts to customers and stakeholders + Track and communicate information related to unresolved issues as well as their… more
- Constellation (Houston, TX)
- …management tools (experience with Network Node Manager , System Center Operations Manager , Service Manager , Nagios XI, Meraki, and similar monitoring ... Experience with Microsoft Windows 10/11 and Office 365 suite + Familiarity with ITIL service management practices + Familiarity with Network Operation Center… more
- Ensono (Houston, TX)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, ... as well as make improvements to optimize our clients' infrastructure . The Mainframe Technical Advisor team is responsible for...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more