- Teleperformance USA (FL)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Carrier (Palm Beach Gardens, FL)
- …at @Carrier. **About This Role** The Director Digital Workplace Services and ITSM leads global digital workplace services, including the Service Desk, onsite ... support, endpoint operations, and enterprise user experience initiatives. This role ensures a high-quality end-user experience, reliable IT operations across manufacturing and office environments, and adoption of AI-enabled service capabilities. The leader… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …data is available to support mission operations, IT Service Management ( ITSM ), risk management, and compliance activities **Key Responsibilities** + **CMDB Data ... across authoritative data sources. + Integrate CMDB data with related ITSM , cybersecurity, asset management, and network monitoring systems to enhance enterprise… more
- Signature Aviation (Orlando, FL)
- …modern, secure, scalable, and fully optimized to support IT Service Management ( ITSM ) and broader organizational needs. With 7+ years of hands-on ServiceNow ... ACLs, and overall platform governance. + Configure and maintain key ITSM modules (Incident, Problem, Change, Request, CMDB, Knowledge, Asset, Service Catalog).… more
- TECO Energy (Ybor City, FL)
- …in accordance with organizational audit requirements (ITGC/SOX), interfacing with other ITSM processes and ensuring the quality of IT systems performance and ... technology * Working knowledge in user training and implementation of ITSM POSITION CONCEPT The Information Technology Infrastructure Library (ITIL) Process… more
- Ryder System (Coral Gables, FL)
- …a team to provide independent oversight to IT Operations which can include ITSM management, endpoint design and support, infrastructure design and support, as well ... + Implements project execution methodologies with team + Maintains currency in new ITSM developments and technology + Provides Audit and oversight for IT Operations… more
- Ryder System (Coral Gables, FL)
- …and business units. + Stay current with emerging networking technologies, ITSM practices, and operational methodologies. + Provide audit and compliance oversight ... operations teams and delivering complex network projects. + Familiarity with ITSM processes and tools for incident, problem, and change management.… more
- Cardinal Health (Tallahassee, FL)
- …Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement ... Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's… more
- CompuCom (Tallahassee, FL)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …to system users and technical peers. + Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & ... Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. + Installs, configures, troubleshoots, and upgrades computer-related production… more