• Manager, Enterprise Operations (Audio / Visual)

    Mastercard (Miami, FL)
    …service management of audio-visual products within the region * Manage ITSM process for ticketing, incident reporting/resolution, and monitoring * Contribute to ... * Interfaces with customers to provide the full spectrum of ITSM -related practices, including incident, problem, change and capacity management, and reporting… more
    Mastercard (12/19/25)
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  • Associate Director, Cloud Solutions Engineering

    Humana (Tallahassee, FL)
    …service continuity, and adherence to SLAs. + Define and implement ITIL/ ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, ... Calculator, AWS Cost Explorer, Power BI). + Strong understanding of ITIL/ ITSM principles and practical experience applying them in complex enterprise environments.… more
    Humana (12/17/25)
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  • ServiceNow Manager

    Herc Rentals (Bonita Springs, FL)
    …more of related project experience leading Implementation of ServiceNow or similar ITSM tools + Experience in Agile project management methodology, tools and ... templates + Understanding of ServiceNow application suite - ITSM , ITBM, ITOM etc **Skills** + People Management - manage Employees and Contractors + Ability to… more
    Herc Rentals (12/06/25)
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  • ServiceNow Senior Manager

    Deloitte (Tampa, FL)
    …industry experience + 4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life cycle ServiceNow ITSM ... implementations + A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years'… more
    Deloitte (12/05/25)
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  • Sr Software Asset Manager, VP

    MUFG (Tampa, FL)
    …ServiceNow CMDB. + As part of a federated partnership with the ITSM organization, develop and maintain ServiceNow Catalog Items, workflows, and related ServiceNow ... (TAM) Team Leads and in a federated model with IT Service Management ( ITSM ) organization. + Ability to adapt to dynamic orginizational changes + Ability to… more
    MUFG (11/22/25)
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  • Lead Reliability Engineer

    ServiceNow, Inc. (Orlando, FL)
    …+ Knowledge of Java JDKs and memory management + Fundamental understanding of ITSM , ITIL, or CMDB + Experience administering: Linux/Unix OR Microsoft Windows Server ... + Working knowledge of the components in a web applications stack (eg LAMP, LAMAR, LAMJ, JOLT, WISA) + Working knowledge of F5 Load Balancers + Familiarity with Eclipse IDE + Heapdump analysis + Experience of Firebug, Chrome Developer Tools, Fiddler, etc. JV20… more
    ServiceNow, Inc. (01/18/26)
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  • IT Service Manager

    Insight Global (Clearwater, FL)
    …lifecycle, mapping, integrations). Strong knowledge of ITIL v3/v4 and ITSM frameworks. Experience integrating SMAX/UCMDB with enterprise systems. SMAX/UCMDB ... implementation experience preferred. Familiarity with healthcare IT and compliance environments. ITIL certification (Foundation or Intermediate). SMAX/UCMDB certifications. Experience with automation tools, scripting, or workflow engines. Knowledge of Azure… more
    Insight Global (01/17/26)
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  • Sr. Technical Consultant, CRM and Industry…

    ServiceNow, Inc. (West Palm Beach, FL)
    …Certified Technical Architect (required or must achieve in first year) + Certified ITSM , ITOM **Work Personas** We approach our distributed world of work with ... flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here… more
    ServiceNow, Inc. (01/17/26)
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  • Federal Change Analyst

    Oracle (Tallahassee, FL)
    …+ Coordinate, organize, and transcribe submitted change requests into Federal Change control ITSM tool: SDLC + Guide client on change review before and during change ... control board meetings + Coordinate Vendor Partner Change Control Board (VPCCB) voting + Assist in Change control continual process improvement + Organize and tracking documentation as change requests move through the approval process + Assist with weekly… more
    Oracle (01/17/26)
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  • Sr Vendor Performance Delivery Manager

    CVS Health (FL)
    …services, and financial analysis. + Deep understanding of IT service management ( ITSM ) frameworks and agile best practices. + Familiarity with industry standards and ... regulations for IT governance and vendor management. + Excellent leadership and facilitation skills, with the ability to motivate teams and vendors toward shared goals. + Effective communicator and collaborator, able to engage stakeholders at all levels. +… more
    CVS Health (01/16/26)
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