- GovCIO (Doral, FL)
- …configuration management best practices across the organization + Collaborate with other ITSM Teams, such as Incident, Problem, and Change Management, to ensure ... seamless integration of configuration data + Provide accurate and timely configuration information to support incident resolution, problem analysis, and change implementation + Maintain a strong understanding of IT infrastructure components, including… more
- Ensono (Miami, FL)
- …years experience; or equivalent work experience + ITILv4 + TOGAF (situational) + ITSM + Mainframe - IBM + Open systems **Preferred Qualifications** + Detailed ... knowledge of Ensono products. + Containerization solutions (K8s, Redhat OpenShift) + Server Hardware Vendors (HP, Dell, IBM, Cisco) + Physical Servers and Blade Technology + Unix (RHEL, AIX, Solaris, HPUX, LDAP) + Microsoft (AD, Windows, Sharepoint, DNS) +… more
- Robert Half Technology (Bonita Springs, FL)
- …Office 365, SharePoint, and Adobe products. * Experience working with ServiceNow ITSM or similar ticketing systems. * Knowledge of IT service management frameworks ... such as ITIL. * Ability to manage multiple tasks efficiently and with minimal guidance. * Strong communication skills, both oral and written, to effectively interact with clients and team members. * Experience coordinating projects and collaborating across… more
- ManTech (Doral, FL)
- …in information technology, computer science, or a related field. + Knowledge of ITSM tools such as ServiceNow and Jira. + Experience with scripting or automation ... tools. + ITIL Foundation certificate, Cisco Certified Network Associate (CCNA), Microsoft certifications, and relevant IT certifications (eg, CompTIA A+, Network+, Security+, ITIL Foundation). + Experience at a DoD Combatant Command (eg, SOUTHCOM, NORTHCOM,… more
- ManTech (Doral, FL)
- …programs. + Experience in IT service management and ITIL-informed processes. Knowledge of ITSM tools such as ServiceNow and Jira. + Experience with a ticketing ... system (even if in an educational setting) and remote desktop support tools. + Basic experience with Active Directory. + Basic hardware troubleshooting experience. + Relevant coursework or training. **Clearance Requirements:** + Must have an active Secret… more
- CAI (Miramar, FL)
- …a Linux environment + Configure, customize, and optimize ServiceNow modules including ITSM and Health/Safety + Build and support low-code/no-code RESTful APIs for ... custom ServiceNow development + Troubleshoot platform and Linux-related issues + Collaborate across IT and business teams to deliver clean, documented workflows + Support governance, license compliance, upgrades, patches, and performance tuning **What You'll… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve ... incidents. + Maintains network security and ensures compliance with security policies and procedures. + Participates in the development and implementation of network-related procedures and standards. + Interfaces with vendors to ensure appropriate resolution… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …and DevOps teams to streamline releases. + Hands-on with version control and ITSM tools such as Azure DevOps, TFS, or ServiceNow. + Familiarity with accessibility ... standards (WCAG) and responsive design principles. + Exposure to enterprise front-end architectures, micro-frontend patterns, and vendor-based UI platforms. + Optional experience or working knowledge of Java or backend systems. + Advanced knowledge of… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …the incident to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin ... client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical… more
- AdventHealth (Altamonte Springs, FL)
- …years. The ideal candidate brings analytical precision, a strong understanding of ITSM best practices, and the ability to drive sustainable improvements across ... service performance, risk posture, and operational maturity. They will lead teams that: - Ensure transparent, data-driven insights into IT performance trends and improvement opportunities; - Manage audit processes and risk controls to ensure regulatory and… more