- Deloitte (Tampa, FL)
- …to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage ... actively with clients to help achieve KPI's + Workday certification + Functional knowledge of ERP Financial or Supply Chain processes and systems + Advanced degree in the area of specialization Why Deloitte? Deloitte is committed to a culture of professional… more
- ManTech (Doral, FL)
- …DoD programs and in IT service management with ITIL-informed processes. + Knowledge of ITSM tools such as ServiceNow and Jira, and experience providing Tier 1 and 2 ... customer support for VTC systems. + Familiarity with audio/video standards (eg, H.323/SIP protocols). + Experience with military/diplomatic operations within a J-6/G-6/S-6 Directorate, or with SOF/DoS facilitating VTC across commands and agencies. Experience… more
- MUFG (Tampa, FL)
- …of ServiceNow's on-prem and cloud discovery, management of CMDB and Service Management ( ITSM ). This individual needs to have a solution-driven mindset to best work ... through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important. If you're passionate about creating efficient workflows, improving user experiences, and solving complex business… more
- Regions Bank (Tampa, FL)
- …ServiceNow Integrations (both store plugins and custom connectors) + Experience with ServiceNow ITSM , ITOM, ITAM, VR, APM, Service Portal, and BCM + Strong knowledge ... of CMDB components including: Cloud, Containers, Server Infrastructure, Network Infrastructure, CSDM 5.0, CMDB Tables, CMDB Best Practices, Service Mapping and ITOM Discovery Design + Certified Technical Architect (CTA) Certification from ServiceNow is highly… more
- Ensono (Miami, FL)
- …that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific corrections ... ("fixes") and + Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer partition. **What the Ideal Candidate Brings to this Role** _Required Qualifications help to assure new Associates are set up for… more
- Ryder System (Miami, FL)
- …technologies and processes including server, SAN, monitoring, backup, patching, DR, ITSM . advanced required + Background in IT Security, specifically IT Risk, ... Vulnerability Management, and system best practices. advanced required + Proven experience in a technical support group and working with technical Project Management. advanced required + Understanding and experience with the delivery of IT Operations services.… more
- Ensono (Miami, FL)
- …Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows ... WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and… more
- ServiceNow, Inc. (Orlando, FL)
- …+ Preferred experience with 3 or more ServiceNow Products (ITOM, ITAM, ITSM , Platform or Virtual Agent etc.) ServiceNow and ITIL Certifications are a ... plus. Excellent written and verbal communication skills at the Customer Experience (Cx) level. + Strong interpersonal skills, customer-centric attitude, and passion for cultural diversity. + Keen attention to detail and the ability to multitask in a… more
- ManTech (Doral, FL)
- …champion the integration of change management with other IT Service Management ( ITSM ) processes, driving a holistic and proactive approach to service delivery and ... ensuring compliance with all applicable regulations and industry standards **Minimum Qualifications:** + Bachelor's degree in Information Technology, Computer Science, or a related field or 4 years of additional experience in lieu of a degree. + 12+ years… more
- ChenMed (Miami, FL)
- …LFCS, etc.) or higher preferred + Experience using a service desk platform ( ITSM or trouble ticket system) We're ChenMed and we're transforming healthcare for ... seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from… more