- CACI International (Forest Heights, MD)
- ITSM /CMMI Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... * * * **The Opportunity:** CACI is seeking an ITSM /CMMI Process Lead to drive the adoption and enhancement...drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT organizational units. The… more
- Teleperformance USA (MD)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Link Solutions Inc (St. Mary's County, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management ( ITSM ) Technical Lead to join our team at Patuxent River, MD. + Must be a ... Clearance required + Non-remote (relocation incentive available) Our IT Service Management ( ITSM ) Technical Lead will serve as the technical lead for the Enterprise… more
- Marriott (Bethesda, MD)
- …This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst. In this ... other team members. This role requires a deep understanding of ITSM tooling administration, Infrastructure environments, IT Change management, upgrades and patching… more
- Marriott (Bethesda, MD)
- …and data warehouses in partnership and in support of our Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... across the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data...Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed. You… more
- CACI International (Forest Heights, MD)
- …client. This role ensures alignment with industry standards such as ITSM (Information Technology Service Management) and CMMI (Capability Maturity Model ... federal government IT services contract. . Lead the adoption and integration of ITSM best practices and CMMI frameworks within the organization. Develop and maintain… more
- Cecil College (North East, MD)
- …vendor-managed network and communications services, and champions IT Service Management ( ITSM ) practices grounded in ITIL principles. The role focuses on optimizing ... infrastructure modernization and lifecycle projects. Service Desk & IT Service Management ( ITSM ) * Provide leadership for the IT Service Desk, ensuring effective… more
- Marriott (Bethesda, MD)
- …Date:** 01/06/2026 This is a temporary position. Job Summary The Problem Manager, ITSM , is part of the Technology Experience Center chartered with supporting our ... is instrumental in fostering a root cause-driven culture in partnership with ITSM Practice Owners, Service Desk Leaders, SRE teams, and product owners across… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …and enterprise initiatives across areas such as IT Service Management ( ITSM ), Enterprise Architect (EA), IT Asset Management (ITAM), Strategic Portfolio Management ... years focused on ServiceNow. . Strong understanding of ServiceNow modules including ITSM , ITOM, ITAM, SPM, CMDB/CSDM, and Service Portal. . Demonstrated experience… more
- Cardinal Health (Annapolis, MD)
- …Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement ... Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's… more