- Teleperformance USA (MD)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- TEKsystems (Linthicum, MD)
- …product * Experience with several of the following ServiceNow products including: ITSM , ITOM, Virtual Agent, Integration Hub, AppEngine, SAMPro , HAMPro, FSM, CSM, ... experience building, integrating and delivering enterprise-wide solutions. * Proven ITSM product/solution development management experience. * Work experience in… more
- Perdue Farms, Inc. (Salisbury, MD)
- …Service One for reporting/tracking all issues enterprise-wide, for Perdue, is Halo ITSM . This position will be responsible for defining, measuring and training ... They will also help to support & administer the ITSM system. This position is based at corporate headquarters...and Essential Duties & Responsibilities** + Provide day-to-day Halo ITSM maintenance and administration. Create new users, scripts and… more
- Cayuse Holdings (Annapolis, MD)
- …the ServiceNow platform, with a focus on some of the following ITOM, ITSM , APM, and CMDB implementations. You'll work closely with cross-functional teams to design, ... **Key Responsibilities:** + Implement and configure ServiceNow modules that may include ITOM, ITSM , APM, CMDB, HAM, and SAM. + Design and deploy end-to-end solutions… more
- CompuCom (Annapolis, MD)
- …Architecture and Integration, with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more
- CVS Health (Annapolis, MD)
- …each and every day. **Position Summary** **Role Description:** The IT Service Management ( ITSM ) group is seeking a highly skilled and passionate individual to play a ... your proactive focus, you will be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem… more
- Leidos (Baltimore, MD)
- …of experience with developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR + 5+ years ... of SAML, Active Directory, or LDAP + Specialized ServiceNow Developer Certifications, including ITSM , HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR + Project… more
- Leidos (Baltimore, MD)
- …of experience with developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR + 5+ years ... of SAML, Active Directory, or LDAP + Specialized ServiceNow Developer Certifications, including ITSM , HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR + Project… more
- CareFirst (Baltimore, MD)
- …delivery optimization and improvement. Develop self-auditing and compliance capabilities around ITSM procedures. Develop and implement a strategy and roadmap for ... organizational excellence in the application of ITSM services, procedures and tools. Successfully transforming the IT organization by delivering best practices… more
- KBR (Bethesda, MD)
- …of software and documentation, system/network status, and problem entry, via problem ITSM tracking tool. With high availability time and outstanding verbal skills, ... software, and security administration. All information reported is well documented within the ITSM tracking tool. To meet agreed upon objectives, 90% of all incoming… more