- Humana (Annapolis, MD)
- …service continuity, and adherence to SLAs. + Define and implement ITIL/ ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, ... Calculator, AWS Cost Explorer, Power BI). + Strong understanding of ITIL/ ITSM principles and practical experience applying them in complex enterprise environments.… more
- KBR (Bethesda, MD)
- …of software and documentation, system/network status, and problem entry, via problem ITSM tracking tool. With high availability time and outstanding verbal skills, ... software, and security administration. All information reported is well documented within the ITSM tracking tool. To meet agreed upon objectives, 90% of all incoming… more
- Leidos (Patuxent River, MD)
- …Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are highly motivated ... and SLICS. + Support the FBNE organization, as required, on all ITSM Service Management Improvement Activity (SMIA), Structured Improvement Activity (SIA) and any… more
- Rubrik (Annapolis, MD)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing/ ITSM , SIEM, etc.). Service Industrialization & Partner Enablement + ... providers (eg, designing backup/DRaaS/cyber recovery offerings). + Familiarity with ITSM , SIEM/SOAR, and automation/orchestration tools (ServiceNow, Jira, Ansible, Terraform,… more
- Deloitte (Baltimore, MD)
- …industry experience + 4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life cycle ServiceNow ITSM ... implementations + A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years'… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …of experience with developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR . 5+ years ... of SAML, Active Directory, or LDAP . Specialized ServiceNow Developer Certifications, including ITSM , HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR . Project… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …of experience with developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR . 5+ years ... of SAML, Active Directory, or LDAP . Specialized ServiceNow Developer Certifications, including ITSM , HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR . Project… more
- Deloitte (Baltimore, MD)
- …and GitHub Enterprise to rapidly deliver high-quality solutions. + Prior experience with ITSM , GRC, GDPR, and SOC2. Other: + Ability to travel 0-25%, on average, ... based on the work you do and the customers you serve. + Limited immigration sponsorship may be available. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited… more
- Deloitte (Baltimore, MD)
- …as-a-Service solutions, integrating ease-of-use features for end-users, onboarding via ITSM tools (ServiceNow), and ensuring compliance with enterprise security and ... governance standards. + 3+ years of experience modernizing and adapting datacenter environments to align with clients' specific requirements, enabling successful execution of tailored AI strategies + Bachelor's Degree + Ability to travel 50%, on average, based… more
- Deloitte (Baltimore, MD)
- …as-a-Service solutions, integrating ease-of-use features for end-users, onboarding via ITSM tools (ServiceNow), and ensuring compliance with enterprise security and ... governance standards. + 7+ years of experience implementing infrastructure as code (Terraform, Ansible), AI Ops for predictive maintenance, DCIM modernization, and automation pipelines for provisioning and monitoring GPU clusters. + 10+ years of experience in… more