- Link Solutions Inc (Adelphi, MD)
- …incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and modifying documentation for technical ... processes and procedures. + Experience working in a Department of Defense (DoD) environment. + A problem solver and troubleshooter who thrives in resolving complex problems. + Strong self-starter requiring minimal supervision. + Excellent communication skills… more
- Link Solutions Inc (Adelphi, MD)
- …with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Familiarity with NIST, STIG, RMF, and Federal Information ... Systems Controls. + Working knowledge of hardware configuration management tools and logistics tracking systems. + Experience creating and modifying documentation for technical processes and procedures. + Experience working in a Department of Defense (DoD)… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Familiarity with NIST, STIG, RMF, and Federal Information ... Systems Controls. + Working knowledge of hardware configuration management tools and logistics tracking systems. + Proficiency with Microsoft Office products. + Experience creating and modifying documentation for technical processes and procedures. +… more
- Link Solutions Inc (Adelphi, MD)
- …incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and modifying documentation for technical ... processes and procedures. + Experience working in a Department of Defense (DoD) environment. + A problem solver and troubleshooter who thrives in resolving complex problems. + Excellent communication skills (written and oral) and interpersonal skills. +… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Proficiency with Microsoft Office products. + Experience ... creating and modifying documentation for technical processes and procedures. + Experience working in a Department of Defense (DoD) environment. + A problem solver and troubleshooter who thrives in resolving complex problems. + Strong self-starter requiring… more
- Link Solutions Inc (Adelphi, MD)
- …incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and modifying documentation for technical ... processes and procedures. + Experience working in a Department of Defense (DoD) environment. + A problem solver and troubleshooter who thrives in resolving complex problems. + Strong self-starter requiring minimal supervision. + Excellent communication skills… more
- Link Solutions Inc (St. Mary's County, MD)
- …and other technical leads to ensure integration of communication systems with ITSM tools and enterprise services. + Maintain documentation of system configurations, ... maintenance activities, and operational instructions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. + Must be a US… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …(v3 or v4) (preferred) + Experience with, or exposure to, IT Service Management ( ITSM ) and IT Infrastructure Library (ITIL) Practice frameworks with a solid focus on ... Continual Service Improvement; including Change Enablement, Configuration Management, Incident Management, Knowledge Management, Major Incident Management, Problem Management, and (Service) Transition Management + Ability to take on multiple projects +… more
- NTT America, Inc. (Baltimore, MD)
- …management, monitoring, and design solutions. Experience integrating **NOC/SOC** , ITSM platforms, event correlation, and observability stacks; strong bias for ... automation and repeatability. + Executive-grade communication: able to articulate complex trade-offs, negotiate standards, and influence cross-functional leadership. + In-depth experience creating and managing infrastructure outsourcing solutions and cost… more
- Copeland (Annapolis, MD)
- …Palo Alto and zScaler products + Advanced experience in network operations and ITSM services + Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and ... other interior and exterior routing protocols and technologies + Advanced understanding of SD-WAN and related technologies with recent experience organically designing and deploying an SD-WAN infrastructure + Advanced experience in the design and… more