- Guidehouse (Mclean, VA)
- …Secret **What You Will Do** **:** Provide technical and management leadership for ITSM architecture design with domain expertise in ITIL v4 and ServiceNow CSDM. ... that meet enterprise service management objectives. Direct and control ITSM solution development with overall responsibility for governance frameworks, integration… more
- BAE Systems (Sterling, VA)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role in providing exceptional IT ... looking for a new challenge, we encourage you to apply. As an ITSM ServiceNow Administrator, you'll be responsible for proactively managing and monitoring ITSM… more
- Teleperformance USA (VA)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- CACI International (Sterling, VA)
- …maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on network request fulfillment. **Responsibilities:** + Develop ... quality assurance processes and standards for network request fulfillment within the ITSM framework. + Design and conduct regular audits of network request… more
- Datavant (Richmond, VA)
- …technology deployment, endpoint engineering, IT asset management (HAM & SAM), ITSM processes, and tooling-including full ownership of Jira Service Management ... efforts and driving systemic remediation. + Establish and refine ITSM processes-including incident, request, change, problem, knowledge, and configuration… more
- CACI International (Chantilly, VA)
- …Responsibilities: Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates in the deployment and transformation of IT ... work instructions, and knowledge expertise Helps monitor services throughout ITIL ITSM process lifecycle; verifying adherence to specified process requirements and… more
- General Atomics (Chantilly, VA)
- …of assets throughout their life cycle by implementing / leveraging CMDB & ITSM tools + Auditing, validating, and reconciling software licenses against the installed ... Preferred Technical Knowledge + Working knowledge of desktop software applications, and ITSM tools (eg 0365, SAP, ServiceNow, etc.). + ITIL or IAITAM… more
- Intact Technology (Reston, VA)
- …delivery, automate workflows, and improve operational performance. If you're strong in ITSM , enjoy consulting-style delivery, and want your work tied to measurable ... meet you. TO BE SUCCESSFUL HERE YOU WILL: + Build and enhance ServiceNow ITSM solutions aligned to federal modernization goals. + Deliver in an outcome-focused model… more
- Intact Technology (Lorton, VA)
- …and mission-critical platforms out there. If you're a ServiceNow expert fluent in ITSM , thrive in high-stakes environments, and have a passion for working on cleared ... closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities. + Lead module development, integrations, and enhancements across the… more
- Leidos (Fort Belvoir, VA)
- …by implementing best-practice workflows within the ServiceNow SAM Professional module and ITSM suite. You will be responsible for creating and maintaining the ... Workflow Integration: Implement and optimize software request workflows within ServiceNow ITSM , ensuring seamless integration between the Service Catalog and Asset… more