- CACI International (Chantilly, VA)
- …enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as ... well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations. **Responsibilities:** The candidate will be a Tanium Administrator who will configure,… more
- ICF (Reston, VA)
- …DHS Public Trust + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + Strong scripting skills in JavaScript and GlideScript + Strong ... technical skills, including workflow configuration, and business rule development. + Experience in customizing UI and creating complex workflows. + An understanding of integration techniques with external systems + Experience troubleshooting and resolving… more
- Koniag Government Services (Chantilly, VA)
- …tools for requirements management + Knowledge of IT Service Management ( ITSM ) principles and practices + Experience analyzing authentication workflows and access ... control mechanisms + Understanding of federal security compliance requirements (eg, RMF, FISMA) + IIBA certification (ECBA, CCBA, or CBAP) or similar business analysis certification + Experience briefing and engaging with senior military and civilian DoD… more
- General Dynamics Information Technology (Falls Church, VA)
- …GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. **HOW A SENIOR LINUX ADMINISTRTAOR WILL MAKE AN IMPACT:** + Provide ... system administration support for Linux operating systems including installing software, applying patches, managing file systems, monitoring performance, and troubleshooting alerts from monitoring tools. + Analyzes and resolves problems associated with the… more
- Koniag Government Services (Chantilly, VA)
- …+ Experience with IT Asset Management (ITAM), IT Service Management ( ITSM ), Security Operations (SecOps), custom application development, and ServiceNow's Next UI. ... + Experience with ServiceNow's Now Assist and/or Agentic AI capabilities is desired. + Experience with Now Mobile and/or Mobile Agent desired. + Experience with systems integration is expected. **Professional Skills:** + Must have excellent written and oral… more
- EPAM Systems (Mclean, VA)
- …Servant Leader and employee advocate with a strong ServiceNow track record in ITSM /ITOM + Strategic thinker with a comprehensive vision of the ServiceNow platform ... and delivery in alignment with organizational goals; sound ability to understand & translate highly technical information into straightforward concepts + Strong cross-functional capabilities that drive reciprocating value between delivery teams and enterprise… more
- ManTech (Mclean, VA)
- …account and access-related issues. **Preferred Qualifications:** + Experience working with ServiceNow ITSM and ITBM modules. + Ability to adapt quickly to changing ... tasks, priorities, and requirements in a dynamic mission environment. + Strong organizational skills and attention to detail when managing access processes and documentation. **Clearance Requirements:** + Must have an active TS/SCI clearance with Polygraph.… more
- Leidos (Fort Belvoir, VA)
- …enterprise network management tools such as SolarWinds, MECM, Core Light, BMC Helix ITSM (Remedy), JIRA, etc. + Hands on experience with WAN, LAN, SPPNs, DECCs, ... compute, storage, capability delivery platforms, telecommunications and circuits. + Demonstrate expertise in design and improvement of complex and geographically enterprise networks. + Knowledge of DoD security requirements for network infrastructure. +… more
- CACI International (Sterling, VA)
- …+ ITIL Certification, other Technical Certifications + Experience with large scale ITSM and implementations + CBP, DHS, Border Patrol Systems experience - ** ... ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher… more
- CACI International (Chantilly, VA)
- …and resolution. + Create and manage support tickets in a web-based ITSM /CRM platform while actively troubleshooting and communicating with end users. + Perform ... initial assessment, triage, and resolution for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. + Analyze, troubleshoot, and resolve issues involving end-user systems, servers, storage, network connectivity, and… more