- CACI International (Chantilly, VA)
- …procedures. + Integrate ServiceNow SAM Pro with other ServiceNow modules (eg, ITSM , CMDB) and external systems (eg, procurement, finance). + Oversee data migration ... and cleansing activities to ensure data accuracy and integrity within the SAM system. **Process Optimization:** + Analyze existing SAM processes and identify areas for improvement. + Develop and implement streamlined SAM workflows and procedures to optimize… more
- Leidos (Fort Belvoir, VA)
- …in lieu of degree. + Knowledge of the Service Management workflows and ITSM processes + Current ITIL 4 certification and training + Experience implementing and ... using ServiceNow as a knowledge management repository + Proficiency in data analysis and statistical methods + Excellent problem-solving and analytical skills + Strong communication and interpersonal skills + Ability to work in a fast-paced, dynamic… more
- Humana (Richmond, VA)
- …(Power Platform, Power BI, Dataverse). * Experience implementing and customizing ITSM and monitoring tools (ServiceNow, PagerDuty, Dynatrace, etc.). * Proven success ... leveraging AI tools to accelerate or enhance automation workflows. * Strong analytical and problem-solving skills with the ability to evaluate complex systems and deliver reliable, maintainable solutions. * Excellent communication and stakeholder engagement… more
- CACI International (Sterling, VA)
- …related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Strong knowledge ... of change management methodologies and best practices + Excellent analytical and problem-solving skills + Strong attention to detail and ability to manage multiple projects simultaneously + Proficiency in data analysis and reporting tools + Excellent… more
- CACI International (Chantilly, VA)
- …enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as ... well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations. **Responsibilities:** + Verify that all requirements for system access to an Information… more
- Truist (Richmond, VA)
- …solutions. 8. Familiarity with ServiceNow Change & Asset modules, or similar ITSM platforms, and experience driving automation around them. 9. Experience developing ... or contributing to internal developer platforms (IDPs) or developer onboarding scaffolding. 10. Prior contributions to reusable platform scaffolding, controller patterns, or GitOps operator frameworks. 11. Experience with compliance-as-code, GRC tooling… more
- CACI International (Chantilly, VA)
- …ServiceNow or Remedy for Agile project tracking and IT Service Management ( ITSM ). * Excellent communication and presentation skills, capable of briefing senior ... stakeholders and translating complex technical requirements into clear user stories * Ability to work in a fast-pace, multi-tasking environment * Active TS/SCI clearance with Polygraph. * University Degree (BA/BS) or equivalent experience. * Minimum 8 years of… more
- Leidos (Charlottesville, VA)
- …toward improved processes and results. + Experience with IT Service Management ( ITSM ) products such as ServiceNow or Remedy. + Experience mentoring others. ... **Certifications** + Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher) **Education** + Candidate must have a BS with 4 years of… more
- General Dynamics Information Technology (Falls Church, VA)
- …platform-native APIs, Data Model Design for IT Operations Data, ITSM Platform development, configuration, integration, and in-depth troubleshooting experience. + ... Experience with software development and scripting using languages such as (YAML, Python, PowerShell, Bash, etc.) within Automation contexts. + Strong hands-on experience with technologies like ScienceLogic, Splunk, ServiceNow ITOM, Intelligent Automation… more
- Deloitte (Arlington, VA)
- …least one ServiceNow Certified Implementation Specialist (CIS) certification in a major module such as ITSM , CSM, HRSD, or APM. + Must be a US Citizen + Must be ... legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Other: + Ability to travel 10%, on average, based on the work you do and products you build. + Nashville/Hermitage Preferred Location… more