- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …and maintain integrations between monitoring systems and IT Service Management ( ITSM ) tools for incident generation (ServiceNow), CMDB synchronization, and workflow ... automation. + Write scripts and use APIs for automation, data processing, and integration between disparate systems. + Provide root cause analysis and troubleshooting for monitoring and integration issues, working with support teams to resolve incidents. +… more
- DXC Technology (Ashburn, VA)
- …Experience with multi-portfolio pursuits and cross-domain solutioning. + Familiarity with ITSM platforms (eg, ServiceNow) and AMS delivery models. + Bilingual ... (Spanish/English) skills are desired. **Work Environment** + Remote-first role with flexibility to support global clients and internal teams.Fast-paced, collaborative environment with a mix of strategic and tactical responsibilities. + Requires engagement… more
- V2X (Springfield, VA)
- …and SSO. + Shall possess a strong understanding of IT Service Management ( ITSM ) and common service level agreements (SLA) measurements. + Shall possess proven ... experience training users on customizations and processes. + Shall have proven experience with process and solution integration, workflow, design/configuration, and reporting. + CSWF: Specialty Area Framework Category: Securely Provision; Proficiency Level:… more
- NuAxis Innovations (Falls Church, VA)
- …government contracting environment. . Familiarity with ServiceNow, Remedy, or other ITSM /ticketing platforms. . Certifications such as CompTIA A+, Network+, or ITIL ... Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have… more
- GovCIO (Alexandria, VA)
- …applied to cybersecurity data for predictive analytics. + Familiarity with ITSM platform administration or configuration for data extraction and reporting (eg, ... ServiceNow Performance Analytics module). \#JP #USCG **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that… more
- BAE Systems (Herndon, VA)
- …System Administrator (CSA) + ServiceNow Certified Implementation Specialist (CIS) for ITSM , HRSD, or ITOM + Information Technology Infrastructure Library (ITIL) ... **Pay Information** Full-Time Salary Range: $146670 - $249330 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local… more
- BAE Systems (Norfolk, VA)
- …customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common ... issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located… more
- World Wide Technology (Chantilly, VA)
- …years without a technical degree. + Experience with the following ServiceNow Products: ITSM , CMDB, PPM, FSM, CSM and integrating ServiceNow with external systems and ... 3 rd party software. + Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations. + Ability to configure workflows plus create and maintain Portal experience. + Experience with ServiceNow… more
- Cardinal Health (Richmond, VA)
- …+ 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or equivalent work experience, ... preferred + Minimum 2 years hands-on experience with **ServiceNow EA Workspace (Application Portfolio Management)** , **CSDM** , and **CMDB** modules. + ServiceNow certifications (CSA, CIS for CMDB/APM). + ITIL v3/V4 Foundation certification. + Experience… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and operations. + Experience with incident management processes and IT service management ( ITSM ) frameworks (eg, ITIL). + Proven ability to lead and coordinate Tier ... 1 and Tier 2 incident response teams. + Excellent communication and coordination skills with both technical teams and agency stakeholders. + Experience in escalation management, troubleshooting, and problem resolution. + Ability to work under high-pressure… more