- Cardinal Health (Richmond, VA)
- …+ 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or equivalent work experience, ... preferred + Minimum 2 years hands-on experience with **ServiceNow EA Workspace (Application Portfolio Management)** , **CSDM** , and **CMDB** modules. + ServiceNow certifications (CSA, CIS for CMDB/APM). + ITIL v3/V4 Foundation certification. + Experience… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and operations. + Experience with incident management processes and IT service management ( ITSM ) frameworks (eg, ITIL). + Proven ability to lead and coordinate Tier ... 1 and Tier 2 incident response teams. + Excellent communication and coordination skills with both technical teams and agency stakeholders. + Experience in escalation management, troubleshooting, and problem resolution. + Ability to work under high-pressure… more
- CACI International (VA)
- …Developer * Certified ServiceNow Administrator * Certified Implementation Specialist ( ITSM , CSM, or similar) _Desired:_ + Experience ServiceNow SecOps, specifically ... Security Incident Response (SIR) + Experience with ServiceNow Customer Service Mgmt. (CSM) - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member,… more
- CACI International (VA)
- …accessible, and performant interfaces. + Configure and extend ServiceNow modules including ITSM , ITOM, and HRSD, aligning solutions with business and mission needs. ... + Develop and maintain APIs, integrations, and data models to support seamless cross-system functionality. + Write clean, efficient, and well-documented code adhering to ServiceNow and federal development standards. + Support troubleshooting, performance… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …within government or enterprise networks. + Familiarity with IT service management ( ITSM ) frameworks such as ITIL for incident, problem, and change management. + ... Ability to develop and maintain technical documentation, network diagrams, and configuration records. + ITIL v3 or ITIL 4 Foundation certification Preferred Skills + Project Management Professional (PMP) + Cisco Certified Network Associate (CCNA) or Cisco… more
- CACI International (VA)
- …using the Workflow Editor to configure workflows _Desired:_ + Experience ServiceNow ITSM , ITAM, SecOps, and scoped applications + Experience with ServiceNow Customer ... Service Mgmt. (CSM) + Experience with custom ServiceNow apps built using Angular - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part… more
- Deloitte (Mclean, VA)
- …to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage ... actively with clients to help achieve KPI's + Workday certification + Functional knowledge of ERP Financial or Supply Chain processes and systems + Advanced degree in the area of specialization Why Deloitte? Deloitte is committed to a culture of professional… more
- CACI International (Sterling, VA)
- …related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with ... Network Capacity Management processes and practices + Strong understanding of network technologies and capacity management principles + Proficiency in QA methodologies, tools, and best practices + Experience with automation testing tools and scripting… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …best practices related to Information Management Operations and IT Service Management ( ITSM ) best practices. + Knowledge of handling and managing incidents and ... service requests for activities such as changes, problems, configurations, and requisitions for equipment and services. + Defense Intelligence Agency (DIA) adjusted clearance Top Secret, SCI eligible. Education/Certifications: REQUIRED + Bachelor's degree in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …standards and best practices related to Information Management Operations and ITSM best practices. + Knowledge in handling and managing incidents and ... service requests for activities such as changes, problems, configurations, and requisitions for equipment and services. Education/Certifications: + Bachelor's Degree in a related field (required). + ITIL (preferred). more