- Capital One (Mclean, VA)
- …Event Driven Architecture** + **Experience in defining and deploying future-state ITSM /ITAM processes and identifying solutions from a people, process and technology ... perspective** **_Capital One will consider sponsoring a new qualified applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary… more
- Ensono (Richmond, VA)
- …- z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering IT services + IT operations management (ITOM) - ... Software that handles the tools, environment, and processes for operating such services + ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles and practices WhyEnsono (https://www.ensono.com/company/culture/)… more
- TekSynap (Arlington, VA)
- …leadership roles for Service Desk, Data Center, or Network teams. + ServiceNow ITSM /ITOM experience. + ITIL v4 Foundation Certification (or ability to obtain within ... 90 days of hire). + Strong analytical and reporting skills; experience with dashboards and KPI tracking. + Excellent communication skills for client and stakeholder engagement. + US Citizenship required. + Ability to obtain and maintain a Public Trust… more
- TekSynap (Dahlgren, VA)
- …provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change management. + Maintain and update ... standard operating procedures (SOPs) and knowledge base articles toimprove helpdesk efficiency. + Interface directly with NSWCDD IT leadership and functional leads toprovideoperational updates and recommendations. + Ensure all support activitiescomply withDoD… more
- Acclaim Technical Services (Herndon, VA)
- …and cabling installation. + IAT III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. Security Clearance ... Requirements: + Current/active TS/SCI with Polygraph. Physical Requirements: + Must be able to remain in a stationary position 50%. + Must be able to move/traverse within and between buildings and offices. + Must be able to position self to maintain equipment… more
- Cayuse Holdings (Richmond, VA)
- …services are onboarded into SNAP and have an associated DR plan in Archer + Notify ITSM team for any potential new hardware CIs that may need to be onboarded from ... new projects + Facilitate efforts to ensure application or service availability recovery objectives are aligned to appropriate business processes (BIAs) & tier is accurately assessed and documented in SNAP & Archer + Collaborate with Technology owners on… more
- RGP (Glen Allen, VA)
- …of successfully managing business relationships Bonus Skills: + Product Certifications: CIS- ITSM , CIS-CSM, CIS-HRSD, CSA, CAD + Knowledge of Partner Portal, Now ... Learning and ability to leverage content andfeatures + Base Pay Range: $130,000 - $190,000/yr. + Other Compensation: Incentive Compensation + All Compensation is commensurate with employee qualifications, experience, and other factors including geographic… more
- Ensono (Richmond, VA)
- …highly available software systems. + Experience integrating with **ServiceNow** or other ITSM platforms is highly desirable. + Expertise with Ansible and other ... automation platforms is a key requirement. You'll be working closely with operations to turn AI/ML outputs to real world actions and playbooks. **Mindset & Values** + **Get Stuff Done** - You ship reliable code that drives business outcomes, not just… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …production environment. + Understanding of and experience applying **IT Service Management ( ITSM ) best practices** , ideally based on **ITIL** frameworks, to ensure ... efficient and customer-focused service delivery. + Strong analytical and problem-solving skills with high attention to detail. + Ability to thrive in a fast-paced, high-visibility environment, with a demonstrated capacity for rapid learning and adaptability. +… more
- CACI International (Sterling, VA)
- …or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with Network ... Capacity Management processes and practices + Strong understanding of network technologies and capacity management principles + Proficiency in QA methodologies, tools, and best practices + Experience with automation testing tools and scripting languages +… more