- CACI International (Springfield, VA)
- …related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Working knowledge ... using ServiceNow + Proficiency in data analysis and statistical methods + Excellent problem-solving and analytical skills + Strong communication and interpersonal skills + Ability to work in a fast-paced, dynamic environment + TS/SCI with Poly required - ** **… more
- CACI International (Sterling, VA)
- …TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with ... network monitoring and performance management tools + Proficiency in data analysis and statistical methods + Excellent problem-solving and analytical skills + Strong communication and interpersonal skills + Ability to work in a fast-paced, dynamic environment… more
- CACI International (Sterling, VA)
- …or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with Network ... Incident Management processes and practices + Hands-on experience with incident management tools (eg, ServiceNow, Remedy). + Strong understanding of network technologies and capacity management principles + Proficiency in QA methodologies, tools, and best… more
- CACI International (Sterling, VA)
- …with ITIL framework and IT service management principles + Experience with ITSM tools and ticketing systems + Strong analytical and problem-solving skills + ... Excellent attention to detail + Good communication and interpersonal skills + Proficiency in data analysis and reporting tools + ITIL 4 certification _Desired:_ + Additional quality management certifications (eg, Six Sigma) preferred + Experience in data… more
- CACI International (Sterling, VA)
- …platforms (eg, Riverbed, SolarWinds, Network Node Manager) + Knowledge of ITSM processes and tools (eg, ServiceNow) + Strong problem-solving and analytical ... skills + Excellent communication and collaboration abilities + Experience with Agile/Scrum methodologies _Desired:_ + Relevant certifications (eg, CCNP, ITIL) + Knowledge of data visualization tools (eg, Tableau, Power BI) + Familiarity with containerization… more
- Virtual Service Operations (Lorton, VA)
- …networking concepts, including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance of Lorton, ... VA, or willing to relocate. + Must be willing to work onsite. + Must have an active Top Secret (TS) security clearance. + Must be willing to work non-standard hours, including on-call duties. + Must meet DoD 8570 IAT Level II certification requirements (eg,… more
- Parsons Corporation (Herndon, VA)
- …and cabling installation. + IAT III certification. + Experience with ServiceNow ITSM & ITOM. + ITIL(R) v4 Foundation, or higher, certification. **Security Clearance ... Requirements:** + Current/active TS/SCI with Full Scope Polygraph. **Physical Requirements:** + Must be able to remain in a stationary position 50%. + Must be able to move/traverse within and between buildings and offices. + Must be able to position self to… more
- EMCOR Group (Mclean, VA)
- …IT and Security initiatives (think Cortex replacing CB) + Experience with MDM, ITSM & ITAM + Proactive change agent skills with competent follow through ... **Qualifications** **POSITION REQUIREMENTS/PREFERRED EXPERIENCE** + Ten (10) years of progressive IT experience in areas of support, infrastructure, and / or architecture in a complex environment with at least 3-5 years management experience + Bachelor's… more
- Xcelerate Solutions (Vienna, VA)
- …system, an ISO 27001 certified information security management system, an ISO 20000-1 ITSM system, and delivery processes assessed at CMMI(R) SVC Level 3, Xcelerate ... is committed to providing our customers service delivery excellence. Want to learn more about our culture? See it in action on our YouTube Channel (https://www.youtube.com/channel/UCkDZ0bDOWkzipg\_2ZmFZlOg) ! Xcelerate Solutions is an Equal Employment… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy. * Create, update and maintain Standard Operating ... Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. * Populate Knowledge Management Database with known troubleshooting procedures. Develop "lessons learned" on all escalated… more