- CACI International (VA)
- …IT service delivery environment. **Responsibilities:** + Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, CMDB, etc.) to meet specific ... enterprise environment. + Experience with development and implementation of ServiceNow ITSM and ITOM modules - Incident Management, Problem Management, Configuration… more
- CACI International (Chantilly, VA)
- …of Travel: None * * * The Information Technology Service Management ( ITSM ) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, and ... Analyst, you get to: * Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving business and… more
- Intact Technology (Lorton, VA)
- …and mission-critical platforms out there. If you're a ServiceNow expert fluent in ITSM , thrive in high-stakes environments, and have a passion for working on cleared ... closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities. + Lead module development, integrations, and enhancements across the… more
- COOLSOFT (Mechanicsville, VA)
- …governing, and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability of ... within an Azure environment. . Strong knowledge of Ivanti Neurons for ITSM . Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident,… more
- ICF (Reston, VA)
- …tasks in parallel with an awareness for evolving prioritization. + ITSM and/or ITBM implementation experience + ServiceNow Developer Certifications are strongly ... Implementation Specialist certification in one of the OOTB ServiceNow modules ( ITSM , ITBM, ITOM, etc.) + ServiceNow Certified Application Developer certification +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Technical Knowledge: Strong understanding of ServiceNow platform architecture and various modules ( ITSM , CSM, ITOM, etc.). * ITIL/ ITSM : In-depth knowledge of ... ITIL/ ITSM processes and how to implement them in the ServiceNow platform. * Scripting: Experience with advanced scripting, including business rules, client scripts, and UI actions. * System Integrations: Experience with integrations, including Active… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …technical assistance to system users. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current ... Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs, configures, troubleshoots, and upgrades computer related… more
- Cardinal Health (Richmond, VA)
- …Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement ... Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's… more
- The MITRE Corporation (Mclean, VA)
- …Security + Network Modeling and Simulation + IT Service Management ( ITSM ) + Infrastructure Virtualization and Containerization + Cloud Computing By integrating ... deep technical expertise across networking, cloud, and ITSM , we provide our federal sponsors with comprehensive solutions that enable their mission outcomes Roles &… more
- CompuCom (Richmond, VA)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more