- DXC Technology (Ashburn, VA)
- …capabilities. + Support transition planning and readiness assessments for AMS engagements. ** ITSM and Operational Support** + Incorporate ITSM principles into ... Experience with multi-portfolio pursuits and cross-domain solutioning. + Familiarity with ITSM platforms (eg, ServiceNow) and AMS delivery models. + Bilingual… more
- CACI International (Sterling, VA)
- …and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with major ITSM platforms (eg, ServiceNow, BMC ... collaboration abilities + Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + ITIL certification in… more
- CACI International (Sterling, VA)
- …providing guidance, mentorship, and performance evaluations + Coordinate with other ITSM process owners to integrate problem management with incident, problem, and ... + TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy) + ITIL certification...+ Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + Knowledge… more
- CACI International (Sterling, VA)
- …web services (REST, SOAP) + Experience with ServiceNow modules including CMDB, ITSM , and Discovery + Experience in developing custom applications and integrations in ... development methodologies _Desired:_ + ServiceNow Certified Implementation Specialist - ITSM + Experience with other ITSM platforms...Specialist - ITSM + Experience with other ITSM platforms and NMS tools + Familiarity with network… more
- Cayuse Holdings (Richmond, VA)
- …the ServiceNow platform, with a focus on some of the following ITOM, ITSM , APM, and CMDB implementations. You'll work closely with cross-functional teams to design, ... **Key Responsibilities:** + Implement and configure ServiceNow modules that may include ITOM, ITSM , APM, CMDB, HAM, and SAM. + Design and deploy end-to-end solutions… more
- CompuCom (Richmond, VA)
- …Architecture and Integration, with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more
- Truist (Richmond, VA)
- …specific depth in the implementation and optimization of Employee Center Pro, ITSM , WSD, and mobile implementation. This experienced developer will have extensive ... 2. Banking or financial services experience. 3. While foundational knowledge of ITSM is required, preferred candidates should have extensive experience in Employee… more
- Leidos (Reston, VA)
- …platforms) Basic Qualifications + Active Top-Secret clearance + Experience with ITSM (IT Service Management) tools managing incident, request, CMDB, and knowledge ... including ensuring the quality of any team deliverables, auditing team interactions with the ITSM tool and customers, etc. + Basic working knowledge of VPNs. + Basic… more
- CVS Health (Richmond, VA)
- …each and every day. **Position Summary** **Role Description:** The IT Service Management ( ITSM ) group is seeking a highly skilled and passionate individual to play a ... your proactive focus, you will be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem… more
- CVS Health (Richmond, VA)
- …in the first place. + Work closely with other IT Service Management ( ITSM ) areas, such as Incident Management, Reporting, Site Reliability Engineering (SRE), and IT ... and Why" methodologies are used to identify root causes. + Experience utilizing ITSM platforms (like ServiceNow) to log, track, prioritize, and resolve problems with… more