- CompuCom (Richmond, VA)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more
- GovCIO (Richmond, VA)
- …+ Lead the architectural design and roadmap for the ServiceNow platform-including ITSM , ITOM, HRSD, SecOps, CMDB, and other modules. + Translate business ... lead design responsibility. + Deep expertise in ServiceNow modules such as ITSM , ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others. + Strong… more
- CGI Technologies and Solutions, Inc. (Tysons Corner, VA)
- …of platform architecture, and hands-on experience working with modules such as ITSM , ITOM Visibility, CMDB, Hardware Asset Management (HAM), and GRC/IRM. The ideal ... ServiceNow platform. . Configure and customize core modules including ITSM , ITOM Visibility, CMDB, HAM, and GRC/IRM. . Build.... Experience with at least 3-4 major modules, including ITSM , ITOM Visibility, CMDB, HAM, and GRC/IRM or CAM.… more
- CACI International (VA)
- …configuration, and lifecycle management of the ServiceNow platform, including ITSM , ITOM, and custom applications. * Perform O&M activities, including ... in an enterprise or federal environment. * Demonstrated mastery of ServiceNow ITSM , CMDB, and Service Catalog configuration and management. * Deep understanding of… more
- SHI (Richmond, VA)
- …is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them along with determining best ITAM ... strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM , FinOps, and Cloud Governance. + Develop transformation roadmaps and business… more
- Insight Global (Reston, VA)
- …setting up and administering ServiceNow, deep familiarity with multiple ServiceNow modules ( ITSM , ITOM, CMDB, etc.), and strong leadership skills. This role also ... including implementation and administration. * Strong expertise in ServiceNow modules such as ITSM , ITOM, CMDB, and Discovery. * 8 years of experience in technical… more
- CACI International (Chantilly, VA)
- …of evidence-based continuous enhancement that drives operational excellence and ITSM best practices within the organization. Responsibilities: Proactively mine and ... record of implementing data-driven process improvements In-depth knowledge of ITSM processes and Service Management workflows Experience applying ITIL frameworks… more
- CACI International (Sterling, VA)
- …providing guidance, mentorship, and performance evaluations + Coordinate with other ITSM process owners to integrate problem management with incident, problem, and ... + TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy) + ITIL certification...+ Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + Knowledge… more
- CACI International (Sterling, VA)
- …and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with major ITSM platforms (eg, ServiceNow, BMC ... collaboration abilities + Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + ITIL certification in… more
- CACI International (Sterling, VA)
- …web services (REST, SOAP) + Experience with ServiceNow modules including CMDB, ITSM , and Discovery + Experience in developing custom applications and integrations in ... development methodologies _Desired:_ + ServiceNow Certified Implementation Specialist - ITSM + Experience with other ITSM platforms...Specialist - ITSM + Experience with other ITSM platforms and NMS tools + Familiarity with network… more
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