- System One (Reston, VA)
- …our Customer's business to ServiceNow implementation. Ideal candidate will have ServiceNow CSM, ITSM and / or CRM modules. Responsibilities + Own and manage the ... ServiceNow product backlog, defining epics, features, and user stories. + Collaborate with Business Analysts, architects, engineers, and stakeholders to refine requirements and prioritize enhancements. + Define acceptance criteria and approve or reject… more
- Nightwing (Sterling, VA)
- …and implements the configuration management processes according to Sponsor guidelines and ITSM best practices. The ITAM establishes and maintains the program CM ... Database (CMDB) (ie, enter and/or update configuration tracking information, implement approved CMDB structure changes, including attributes and relationships, perform CMDB audits). The CM works with the CPM, and P&O Teams leadership team to ensure adherence… more
- Nightwing (Sterling, VA)
- …guides, proposals, and reports. + Work with the OM to implement ITSM best practices for ICA/Service discrepancy and reporting, issue resolution and operations ... support to include Tier 2/3 escalation. Required Skills: + Programming: Proficiency in at least one programming language (eg, Python, Go, Java, or JavaScript) is essential for automating tasks and developing tools. + Linux/Unix Systems Administration: Strong… more
- Ensono (Richmond, VA)
- …Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows ... WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and… more
- Cardinal Health (Richmond, VA)
- …+ 4-8 years of experience, preferred as a Business Analyst in ITSM environments preferred. + Bachelor's degree in related field, or equivalent work ... experience, preferred + Minimum 2 years hands-on experience with **ServiceNow** **CSDM** , **CMDB, Discovery and Service Mapping preferred** + ServiceNow certifications (CSA, CIS for CMDB/Discovery). + ITIL v3/V4 Foundation certification. + Experience… more
- Cardinal Health (Richmond, VA)
- …Advanced understanding of ServiceNow CMDB and Discovery, data modeling, and ITSM processes, Cloud (GCP, AWS, Azure). Experience with scripting and automation ... in ServiceNow (JavaScript, Unix shell scripting, Windows scripting, PowerShell, Perl, Python). + **Integration Skills:** Proficient with service graph connectors & various data sources. Experience in web technologies and APIs (REST, SOAP). + **Analytical… more
- IT Concepts (Mclean, VA)
- …+ Contribute to process improvements, documentation, SOP development, and ITSM workflows. + Maintain accurate asset inventories, software licensing records, ... and lifecycle management data. + Support compliance frameworks (CMMC, ISO, internal audit readiness, security policies). + Participate in DR, BCP, and security incident response exercises. + Ensure all work follows established change management and security… more
- CACI International (VA)
- …- Software Asset Management * Experience with ServiceNow IT Service Mgmt. ( ITSM ) * Experience with CGI's Sunflower Asset Management * Experience with ServiceNow ... Hardware Asset Management (HAM Pro) - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our… more
- CACI International (Arlington, VA)
- …O365 products, active directory and MDM solutions, AV + Previous experience using ITSM tools for ticket tracking **These Qualifications Would be Nice to Have:** + ... Familiarity with using ServiceNow + Experience supporting organization senior staff (eg VIPs) - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member,… more
- Bank of America (Richmond, VA)
- …for monitoring privileged activity + ITIL Foundation certification or knowledge of ITSM best practices **Skills:** + Innovative Thinking + Production Support + ... Result Orientation + Risk Management + Solution Design + Adaptability + Analytical Thinking + Collaboration + Influence + Solution Delivery Process + Architecture + Automation + DevOps Practices + Project Management + Stakeholder Management **Shift:** 1st… more
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