- Leidos (San Antonio, TX)
- …enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow ... area and able to report on-site. **** **Service Operations Manager Primary Responsibilities:** + Operational Oversight: Manage the daily operations ensuring… more
- Insight Global (Irving, TX)
- Job Description The IT Service Delivery Manager will oversee the delivery of IT services and ensure high-quality support across the organization. This person will be ... The ideal candidate has a strong background in IT service management ( ITSM ), team leadership, and customer-focused service delivery in a fast-paced environment. They… more
- Verint Systems, Inc. (Austin, TX)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless… more
- PNC (Farmers Branch, TX)
- …have an opportunity to contribute to the company's success. As a Site Reliability Manager within PNC's Site Reliability Center (SRC), you will be based in Farmers ... on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. Occasional travel may be needed. Schedule is M-F 8:00am - 5:00pm.… more
- Ensono (Houston, TX)
- Manager , Mainframe Systems ProgrammingRemote - United StatesJR012013 **Position Summary** The Mainframe Systems Manager - IMS Logical will coordinate and ... Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they… more
- Insight Global (Plano, TX)
- …of our Fortune 100 clients is seeking an experienced hybrid Project Manager /Scrum Master to support multiple programs within a large-scale enterprise IT Operations ... Management, Operations, and Cost Optimization. Each program is led by a dedicated Product Manager , and this PM/Scrum Master will serve as the single point of contact… more
- Leidos (Houston, TX)
- …Modernization Sector currently has an opening for a Microsoft Collaboration Engineer Manager to lead our M365 Collaboration team that supports our Microsoft 365 ... And, above all else, continuously enhance the end-user experience. Microsoft Collaboration Engineer Manager will act in a lead role in directing the operations of… more
- Bank of America (Plano, TX)
- …Management Office, a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization will manage day-to-day ... Minimum of 3 years of experience as a process manager for an IT Service Management process + Minimum...of 1 years of experience managing controls for an ITSM process + Strong understanding of knowledge management and/or… more
- Kyndryl (Dallas, TX)
- …and our communities. **The Role** **Your Role** The SAP - Service Delivery Manager for AMS programs will be working with sales to solution AMS opportunities, ... **Service Management & Tools** + Oversee the use of ITSM tools (eg, ServiceNow, Remedy, BMC) for ticket lifecycle...and knowledge base expansion using tools like SAP Solution Manager , Focused Build, and AI/ML enablers. + Support upgrades,… more
- Deloitte (Dallas, TX)
- Workday Manager - Managed Services Deloitte is committed to a culture of professional growth and skills development along with unrivaled apprenticeship and ... Join us! Work you will do As a Workday Manager within Managed Services you'll have overall responsibility for...Support for clients. * 5+ years of experience with ITSM processes, Service Level Agreements and KPIs * Drive… more