- AECOM (Houston, TX)
- …deliver a better world. Join us. **Job Description** The IT Software Asset Manager will support AECOM's Global IT Asset and Configuration Management practice. This ... may be based in either Houston or Dallas, TX._ The IT Software Asset Manager will: + Lead the implementation, governance, and continuous improvement of IT software… more
- Deloitte (Houston, TX)
- EOaaS Workday Sr Manager Position summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional aspects ... of Workday ERP applications and processes. The Workday Operate Manager has overall responsibility for Workday support for the...Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive… more
- Deloitte (Dallas, TX)
- …proactive management of the associated business and cyber risks. As a Manager , you'll provide consulting and implementation services that integrate risk, regulatory, ... Experience with integration technologies and API development + Strong understanding of ITSM processes and frameworks + Strong presentation and communication skills +… more
- Huntington National Bank (Addison, TX)
- Description IS Application Manager -Sr (ServiceNow) + Manages the activities of IT Operations and Infrastructure Services teams through staff and/or subordinate ... of the ServiceNow platform in the following areas IT Service Management ( ITSM ), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security… more
- Robert Half Technology (Houston, TX)
- Description We're seeking a hands-on Security and Infrastructure Manager to lead IT security and infrastructure operations, with a strong focus on Microsoft Azure, ... CSF 2.0; maintain audit readiness. + Respond to infrastructure escalations and ITSM tickets. Requirements + 7+ years in cybersecurity/infrastructure, with 3+ in a… more
- Robert Half Technology (Houston, TX)
- …Summary We are seeking a highly experienced and hands-on Security and Infrastructure Manager to lead the planning, execution, and day-to-day operations of our IT ... and application-level access issues. . Review and respond to internal ITSM tickets related to access, endpoint health, firewall rules, application installations,… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will manage ... present effectively to senior management and influence decision-making. * Experience with ITSM processes and ticketing systems such as Jira Service Desk, Freshdesk,… more
- Robert Half Technology (Dallas, TX)
- Description We are looking for an experienced IT Asset Manager to join our team in Dallas, Texas, within the dynamic pharmaceutical industry. This ... environments. * Proficiency in tools and technologies like Active Directory, ITSM , and Service Desk Management. * Effective communication and collaboration skills… more
- Huntington National Bank (Addison, TX)
- …problem and change management + Utilization of ServiceNow (or similar ITSM ) for service management, automation and service optimization + Exemplary problem-solving ... abilities with a very strong technical acumen on Windows, Mac and iOS operating systems + Virtualized environments + Cloud virtualization technologies + Business continuity and disaster recovery strategies + Active Directory and domain services platforms +… more
- ServiceNow, Inc. (Austin, TX)
- …Experience dealing with technical support teams + Fundamental understanding of ITSM in enterprise environments and global deployments + Comfortable interacting with ... all levels of management + Working knowledge of ITIL incident, problem and release management process and procedures + Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model… more