- BAE Systems (Fort Worth, TX)
- …customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- BAE Systems (Dallas, TX)
- …for escalated incidents, document detailed resolutions, trends, and recommendations in ITSM platforms like ServiceNow, and collaborate with cross-functional teams to ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- Ensono (Houston, TX)
- …regular basis and adhere the change management policy. Position reports to Senior Manager - Mainframe Database. What the Ideal Candidate Brings to this Role ... respond quickly and effectively to support requests from multiple clients . Follow ITSM change control procedures . Self-motivated and able to work independently. .… more