- Capgemini (Orlando, FL)
- **Job Title** : Sr. Manager - Network Monitoring Tool SME **Location** : Orlando, FL - Onsite **Travel** : 25% **Job description:** Looking for a seasoned Senior ... Service Delivery Manager to join a well-rounded team to support an...to network events and potential security threats using best ITSM practices and net-dev-ops culture Collaboration, Reporting & Communication:… more
- Sumitomo Pharma (Tallahassee, FL)
- …on an issue and escalate concerns or customer escalations. + Knowledge of ITSM tool, preferably ServiceNow, for Incident and Problem management tracking. + ... a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding of Good… more
- Deloitte (Tampa, FL)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and ... technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity to lead and...years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life… more
- Ensono (Miami, FL)
- … ITSM tool, skills including Incident, Request, Change and Problem ticket workflows WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to ... Manager , IMS Mainframe Systems ProgrammingRemote - United StatesJR012013...years of management experience in related field + Good problem -solving skills + Self-motivated and have attention to detail… more
- Deloitte (Tampa, FL)
- …strategic programs and services that unite our organization. Work you'll do The Support Manager will be part of a team responsible for providing 24/7 support to ... internal Deloitte Tax practitioners and client users. The US Support Manager will help to provide product support to users via email, phone, and chat, and will be… more
- The Hertz Corporation (Estero, FL)
- …+ Conduct regular team standups to monitor progress and deliverables. + Enforce ITSM processes for Change, Incident, and Problem Management. + Utilize dashboards ... in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. + Installs, configures, troubleshoots, ... assistance to system users and technical peers. + Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance… more
- Red River (Doral, FL)
- …user uptime and improving their computing experiences through effective maintenance, problem identification, and resolution activities, as well as growing and ... of networking, VPNs, and enterprise security practices. + Experience with ITSM tools (ServiceNow, Jira, etc.) and remote troubleshooting tools. **Preferred… more
- ChenMed (Miami Gardens, FL)
- …Develops methodology for ongoing assessment of database performance and identifies problem areas. + Supports application development team members by performing ... management platform. + Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES** + Advanced understanding of MySQL,… more
- University of Miami (Miami, FL)
- …Functions as an independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business ... solution architecture and understanding of enterprise architecture. + Exceptional problem -solving capability and ability to think strategically. + Excellent… more
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