• ServiceNow ITSM Request Manager

    Emory Healthcare/Emory University (Atlanta, GA)
    …ITSM ) process lifecycles. + Functions as a lead business partner with ITSM process stakeholders and team members. + Monitors processes for alignment with ... ITSM best practices. + Responsible for ensuring ITSM process and quality deviations are remediated and serves as an ITSM team escalation point of contact… more
    Emory Healthcare/Emory University (06/27/25)
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  • Senior ServiceNow ITSM Developer

    Bank of America (Kennesaw, GA)
    Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
    Bank of America (07/16/25)
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  • Lead, Request Fulfillment Process…

    Warner Bros. Discovery (Atlanta, GA)
    …enterprise service strategies and platform capabilities. The role demands deep experience in ITSM process design, strong governance acumen, and a passion for ... to end users. + Collaborate with the Request Catalog Manager to ensure process alignment with the...collaborating closely with IT operations teams, business units, and process owners across ITSM . + Partner with… more
    Warner Bros. Discovery (08/08/25)
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  • ServiceNow Knowledge Process Analyst

    Bank of America (Kennesaw, GA)
    …other duties as assigned **Required Experience:** + Minimum of 3 years of experience as a process manager for an IT Service Management process + Minimum of 1 ... years of experience managing controls for an ITSM process + Strong understanding of knowledge...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
    Bank of America (05/31/25)
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  • Manager , IT Service Delivery

    The Hertz Corporation (Atlanta, GA)
    …in order for them to successfully handle incident + Identify areas for process improvement and execute on those to help improve efficiency, effectiveness and ... dotted line reporting relationship + Participate in budget planning process + Expert in planning, managing and delivering end...for new databases going live + Ensure adherence to ITSM 's Change, Incident and Problem Management processes + Provide… more
    The Hertz Corporation (05/13/25)
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  • Problem Manager - Cloud Ops & SRE

    Verint Systems, Inc. (Atlanta, GA)
    …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless… more
    Verint Systems, Inc. (07/26/25)
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  • ServiceNow Technical Architect

    Emory Healthcare/Emory University (Atlanta, GA)
    …while maintaining technical excellence. The architect will oversee integrations with ITSM , ITOM, HAM, SPM, Enterprise Architecture (EA), and Employee Center Pro, ... and operational efficiency. **RESPONSIBILITIES:** + Architect end-to-end solutions that integrate ITSM , ITOM, HAM, SPM, EA, and Employee Center Pro. + Translate… more
    Emory Healthcare/Emory University (06/04/25)
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  • Senior Service Management Consultant - ServiceNow…

    Capgemini (Atlanta, GA)
    …Business Analyst with a proven track-record of designing and deploying best practice process solutions as part of a ServiceNow deployment. The ideal candidate will ... of the ServiceNow platform. Key Qualifications: Prepare and lead process and platform requirement workshops with customer sponsors and...for the client for 1 of the ServiceNow modules ( ITSM ,HRSD, ITOM, ITAM, CSM, or others) including: * Creating… more
    Capgemini (08/02/25)
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  • Manager , Mainframe Systems Programming

    Ensono (Atlanta, GA)
    Manager , Mainframe Systems ProgrammingRemote - United StatesJR012013 **Position Summary** The Mainframe Systems Manager - IMS Logical will coordinate and ... Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they… more
    Ensono (06/26/25)
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  • Technology Modernization - Technology Enablement…

    Grant Thornton (Atlanta, GA)
    Technology Modernization - Strategy Manager As a Technology Modernization Strategy Manager , you'll provide strategic technology advisory services to address ... the analysis, documentation and recommendations of technology strategies, business process improvements, technology platforms architectures, custom application design, strategic… more
    Grant Thornton (06/19/25)
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