- Bank of America (Kennesaw, GA)
- …to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain ... and coordinate maintenance activities + Prepare and maintain application support/ process documentation + Develop management jobs, automation routines, or deployment… more
- Bank of America (Atlanta, GA)
- …performance and provide recommendations for optimization + Develop and implement process to detect data variances and implement corrective actions + Resolve ... solutions (eg Snowflake, Teradata, Tableau) + Familiarity with ServiceNow modules like ITSM , ITOM, and HR Service Delivery + Strong understanding of data governance,… more
- Capgemini (Atlanta, GA)
- …ServiceNow ecosystem (CRM, HRSD and SOM) and interconnection with other ServiceNow Modules ITSM , ITOM, ITAM etc. * Business Acumen: Proven track record of driving ... hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process . If you need assistance or accommodation, please reach out to… more
- Truist (Atlanta, GA)
- …ITIL best practices. 9. Participate in root cause analysis and suggest process improvements to enhance system stability and performance. 10. Collaborate with ... both on-premise and cloud environments. 4. Proficiency with IT Service Management ( ITSM ) tools such as ServiceNow, and familiarity with incident, problem, and change… more
- Warner Bros. Discovery (Atlanta, GA)
- …(CSDM) within the ServiceNow platform. Based in Atlanta and reporting to the Senior Manager of Platform Architecture - ServiceNow, this role will serve as a key ... aligning it extensively with enterprise architecture frameworks and business process integration. + Develop and refine architecture strategies that incorporate… more
- Truist (Atlanta, GA)
- …and root cause analysis methodologies (eg, 5 Whys, Fishbone). * Experience with ITSM platforms like ServiceNow is helpful, but your analytical power and technical ... reviews market trends and supports the emerging technology pursuit process by contributing to proposal development. **QUALIFICATIONS** **Required Qualifications:**… more
- UNUM (Dunwoody, GA)
- …and Refresh * Enrollment Workstation Support, Maintenance and Refresh * ITIL Process Guidelines as defined at Unum (eg Change, Incident, Problem, Knowledge, etc.) ... * Participates in projects as needed. * Demonstrated experience with ITSM tools (eg, ServiceNow). * Demonstrated experience with operating systems (Windows,… more
- Ensono (Atlanta, GA)
- …mainframe clients as they relate to Mainframe DB2 systems. Position reports to Manager - Mainframe Database **What You Will Do:** + Fulfill customer service requests ... efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures We want all new Associates...knowledge of SMP/E and its role in the installation process + Base knowledge in Unix System Services(USS) related… more
- Ensono (Atlanta, GA)
- …services to Ensono mainframe clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this Role** + Fulfill customer ... that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific corrections… more
- Regions Bank (Atlanta, GA)
- …ability to document designs using internal and external notational standards (Business Process Model and Notation {BPMN}, Unified Modeling Language {UML}) + Hands on ... store plugins and custom connectors) + Experience with ServiceNow ITSM , ITOM, ITAM, VR, APM, Service Portal, and BCM...the office three or more days a week. The manager will set the work schedule for this position,… more