- NTT DATA North America (Irving, TX)
- …Visit us at us.nttdata.com (http://us.nttdata.com/en) NTT DATA's Client is seeking a Technical Project Manager for brainstorming and planning the project ... project tasks to team members Execution of each phase of the project Managing the project 's budget Communicating with all stakeholders Sound foundational… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- **Program Manager ** **Category:** Project Management **Main location:** United States, Texas, Dallas **Position ID:** J0725-1818 **Employment Type:** Full Time ... actionable recommendations. * Systems & Call Center Readiness o Oversee impacts to IVR routing, call volume shifts, and agent handling models for migrated customer… more
- Comerica (Dallas, TX)
- Job Description Manager Agency Service Participants This position is responsible for driving the servicing optimization of this function through transformation ... legal documents and there are financial penalties for missing thresholds. This manager will interact with and influence internal stakeholders and partners involved… more
- Capgemini (Dallas, TX)
- …Cloud, or Khoros. + Strong knowledge of Contact Center technologies, including IVR , ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and ... reporting/analytics. + Familiarity with Google CES/CCAI or conversational AI is a plus. + Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. + Proven… more