- IBM (Charlotte, NC)
- …to ensure enterprises achieve efficiency, security, and scalability in their cloud journey . **Your role and responsibilities** Customer Success Architects help ... Customer Success Engineering (CSE) team-who oversee the full post-sales journey -you will bring deep technical expertise and domain knowledge to accelerate… more
- The Hertz Corporation (Raleigh, NC)
- …other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed ... foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success . This is a rare opportunity to shape and elevate our… more
- City Wide Facility Solutions (Greensboro, NC)
- …building relationships, closing deals, and exceeding targets, we want you. Join us on this journey to success , where your hard work will be rewarded and your ... prefer most recent job experience in outside sales + Demonstrated track record of success (2 full calendar years, IE 105% of sales goal via scorecard or sales… more
- Dodge Construction Network (Raleigh, NC)
- …deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success . We serve ... Customer Success Manager Location: Remote, United States **Description** TheCustomer Success Manageris a key member of our Go to Market organization responsible… more
- Resideo (Charlotte, NC)
- …relationships + Adept at pioneering new initiatives that require a new customer journey + Demonstrated success in market research, competitive analysis, and ... strategic business planning. + Experience developing and executing marketing programs + Experience reducing cost and improving operational efficiencies Preferred Qualifications + 10+ Years' experience in relevant product category or brand management + Previous… more
- Travelers Insurance Company (Raleigh, NC)
- …for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity to build and ... journeys of our customers, employees, and business partners. As a Director, Journey Analytics, you will lead complex analyses to quantify insights, identify… more
- Celonis (Raleigh, NC)
- …enablement to continuously improve processes + Set the foundations of the long-term customer success journey **About You** + You live for customer value, have a ... value, and enhance process conformance rates. Monitor + Implement KPIs to measure customer success and enable continuous process improvement. + Ensure customer… more
- PagerDuty (Raleigh, NC)
- …flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer Officer of ... PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with… more
- Proofpoint (Charlotte, NC)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the ... + Guide customers through each phase of their Proofpoint journey , serving as a trusted advisor through specific activities...their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that… more
- Forrester (Charlotte, NC)
- …responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer journey through proactive ... what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession....new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client… more