- TEKsystems (Frankfort, KY)
- Field Services Technician Position Overview: We are seeking a Desktop Support Technician to join our IT Field Services team. Theis position is on-site and ... troubleshooting. + Document support activities and manage tickets through a service desk system. + Deliver responsive customer service and escalate unresolved issues… more
- Waystar (Louisville, KY)
- …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on handling… more