• Senior Technical Support Engineer

    Red Hat (Phoenix, AZ)
    …future incidents. + Create and maintain knowledge articles aligned with the KCS (Knowledge-Centered Service) methodology. + Partner with internal teams and external ... parties to deliver seamless infrastructure support for Red Hat's Cloud Services. + Manage incident and issue workloads to ensure that all customer issues are handled and resolved in a timely manner. + Maintain a strong work ethic, able to work effectively as… more
    Red Hat (05/17/25)
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