- Teleperformance USA (North Lauderdale, FL)
- …program planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management** **About TP** **TP is a global,...other members of management** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Mass Markets (FL)
- …center operations, processes, and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Prime Therapeutics (Tallahassee, FL)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The...volume, rate, and workload forecasting and trend analyses + Lead the assessment and analysis of planning and workflow… more
- MUFG (Tampa, FL)
- …recruitment team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center ) Manager, you will lead a regional team of Tier 1 and ... Tier 2 analysts within the Global Security Operations Center , ensuring 24/7/365 operational coverage and seamless coordination across global sites. You will be… more
- Mass Markets (FL)
- …strategic direction, operational excellence, and sustainable growth across our global call center network. This role demands visionary leadership, ... support, back-office solutions, and collections. Success in this role requires a mastery of call center operations, deep business acumen, and the ability to … more
- Ford Motor Company (Tallahassee, FL)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... supplier issues within Service Level Agreement targets (SLA's) + Lead Payment processor relationships and account management, including fraud...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Abbott (Hollywood, FL)
- …Two (2) years' experience in the laboratory environment, field service, technical call center , or Abbott Diagnostics products **Preferred Qualifications** + ... + Four (4) years' experience in the laboratory environment, field service, technical call center , or Abbott Diagnostics products. **Learn more about our health… more
- Elevance Health (Tampa, FL)
- …law. The **Clinical Pharmacy Care Center (CPCC)** is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. ... Experience communicating with and supporting Medicaid members preferred. + Call center experience with high call...is designed to advance our strategy but will also lead to personal and professional growth for our associates.… more
- MyFlorida (Daytona Beach, FL)
- …Selective Service website (http://www.sss.gov/) . If you experience problems applying online, please call the People First Service Center at ###. The State of ... employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/ workforce \_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 858021 Agency: Department of Education… more
- Sarasota County Government (Sarasota, FL)
- …from around the world! As the Director of Communications, you will lead , develop, and implement a County-wide communications strategy for dissemination of ... and social media platforms, managing ACCESS TV, and the county 311 Contact Center and Welcome Center . This position will collaboratively work with senior… more