- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also...CS ecosystem or leadership. + Account Based Activity - Lead CS Engagement on a high interaction account (DSR,… more
- NASCO (Albany, NY)
- …research and resolve customer issues. May work with more experienced Plan Advocate Support to identify and correct core problems. Able to provide standard levels ... **Overview** Under general supervision, the Plan Advocate Support (PAS) role provides Level II support...of technical customer support across one or a number of system… more
- Amazon (New York, NY)
- …channels. Key job responsibilities *Develop and deliver technical marketing content * Lead the creation and execution of comprehensive developer awareness strategies ... interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers… more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: 1.… more
- Price Chopper (Clifton Park, NY)
- **Pay Range:** $15.50- $19.00 **SUMMARY** To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and ... in accordance with our policies and procedures. Responsible for assisting the Assistant Customer Service Team Leader Office in the supervision of the Guest Service… more
- Lumen (Albany, NY)
- …we digitally connect the world and shape the future. **The Role** The Senior Lead Product Manager for the Platform is responsible for aligning strategy and executing ... roadmap for the Lumen Platform, which provides digital capabilities that solve customer challenges and distinguish Lumen in the global marketplace. This role focuses… more
- Dow Jones (New York, NY)
- …foundations. + Strong understanding of how brand, UX, and marketing intersect to shape customer experience. + Proven ability to lead both strategic planning and ... is seeking a strategic and innovative Brand Experience Design Lead to join our Brand Marketing team. This role...This role focuses on enhancing user experience (UX), shaping customer journeys, and maintaining brand integrity across all marketing… more
- GE Aerospace (Norwich, NY)
- …flight and believe our talented people make it happen. In this role, the Lead Employee Human Resources Manager will build client support skills by guiding people ... 100% compliance to promote an ethical and compliant work environment. + Lead key HR meetings including Supervisor Training, Policy review, employee development, etc.… more
- MetLife (New York, NY)
- …The Opportunity MetLife Corporate Technology - Controls IT is seeking a Lead Software Development Engineer (Solutions Architect / Product Development Engineer). The ... / Helper, Archer, Custom Built Risk Tools, etc.) * Lead discovery sessions to observe, document, and validate business...System Architecture on any proposed changes * Model and advocate for best practices within AI technologies, DevOps, agile,… more
- General Motors (Albany, NY)
- …strengthening cross-team relationships and promoting program influence to achieve optimal customer and business value. **Program Direction** + Lead end-to-end ... and across our 1st party apps and branded websites. **About the Role** Lead producers are responsible for enabling the operational frameworks of the GM interface… more
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