- TTEC (Duluth, GA)
- …You'll report to Team Lead . You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about ... value to the table in your own unique way. **Job:** __Customer Care Representative_ **Title:** _Bilingual Licensed Healthcare Insurance Agent - Spanish-English_… more
- Mass Markets (Savannah, GA)
- …other departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center...for call center agents to support inbound and outbound customer service and sales projects for a wide variety… more
- Belle (Atlanta, GA)
- …$38B in annual preventable medical spend. Belle's solution is centered on in-home care management for at-risk, polychronic seniors. We train and manage a specialized ... member's health status, collect data and vitals, provide foot screenings/ care , and engage members in achieving their health goals....Role Belle is looking for a Sales Call Center Agent to join our team and play a key… more
- Mass Markets (Hinesville, GA)
- …other departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to ... inbound phone interactions with residential and business customers, managing the customer experience, and educating and up-selling customers on products and… more
- Microsoft Corporation (Atlanta, GA)
- …the science of human motivation and learning. As our Senior User Experience Product Lead - Learning & Skilling, you will be at the forefront of this transformation, ... and integrate seamlessly into the flow of work. You'll lead the Learning & Skilling UX, aligned to the...to the learner's actions, decisions, and development goals. **Design Agent Interactions** + Create frameworks and governance for how… more
- Cardinal Health (Atlanta, GA)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- PNC (Atlanta, GA)
- …and grow the business. You will partner with several key stakeholders including customer care center, employee readiness, technology, fraud, risk, and other ... to the company's success. As a(n) Digital Product Manager Lead within PNC's Digital organization, you will be based...* Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent… more
- Baylor Scott & White Health (Atlanta, GA)
- …relevance, accuracy, and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. * Champion customer empathy: Deeply understand ... We are seeking a Digital Product Manager 2 to lead development of an, AI-powered scheduling experience for Baylor...instrumental in shaping how patients i find and book care more intuitively and proactively. In this role, you… more
- Kyndryl (Atlanta, GA)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Mass Markets (Garden City, GA)
- …Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center....This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for… more