- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all training for new and less experienced staff. This individual… more
- Microsoft Corporation (New York, NY)
- …the science of human motivation and learning. As our Senior User Experience Product Lead - Learning & Skilling, you will be at the forefront of this transformation, ... and integrate seamlessly into the flow of work. You'll lead the Learning & Skilling UX, aligned to the...to the learner's actions, decisions, and development goals. **Design Agent Interactions** + Create frameworks and governance for how… more
- Cardinal Health (Albany, NY)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- PVH Corp. (Oceanside, NY)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash responsibilities and also ... and passionate leader to take on the role of Lead Stock Associate. Why this Role? As the ...by Store Management. **OVERALL RESPONSIBILITIES** . Consistently provides TH Customer Service to company standard. . Keep merchandise filled… more
- PVH Corp. (Riverhead, NY)
- …(https://www.instagram.com/tommyhilfiger/) , TikTok (https://www.tiktok.com/%40tommyhilfiger?lang=en) ) Stockroom Lead shares in the overall responsibility for ... as "floor ready", generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to… more
- Publicis Groupe (New York, NY)
- …culture of best practices in both data engineering and AI integration. + Lead cross-functional collaboration with AI Orchestration, Agent Studio, and frontend ... global clients. This role offers a clear growth path into AI Orchestration or Agent Studio leadership as the platform evolves. **Your Impact** This role blends deep… more
- JPMorgan Chase (New York, NY)
- Ignite your passion for product innovation by leading customer -centric development, inspiring solutions, and shaping the future with your strategic vision and ... Product Director in the Chief Data and Analytics Office (CDAO), you will lead innovation through the development of products and features that delight customers. As… more
- Baylor Scott & White Health (Albany, NY)
- …relevance, accuracy, and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. * Champion customer empathy: Deeply understand ... We are seeking a Digital Product Manager 2 to lead development of an, AI-powered scheduling experience for Baylor...instrumental in shaping how patients i find and book care more intuitively and proactively. In this role, you… more
- Kyndryl (Albany, NY)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Bassett Healthcare (Cooperstown, NY)
- …centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality ... patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention to detail, and… more