- CARMAX (Richmond, VA)
- …into highly visible, mission-critical capabilities that drive CarMax's iconic customer experience . **Essential Responsibilities:** + Identify new opportunities ... remote and hybrid engineers with varying levels of experience + Work through others to deliver resilient and...to continuously improve what we do and ensure our customer experience is the best it can… more
- Fannie Mae (Reston, VA)
- …* Partner with team to gather data to gather business requirements, resolve customer issues, and meet service level agreements (SLAs). * Lead /Assist the ... with exception requests, including escalation and communication of production incidents. * Lead /Collaborate with the team on data analysis and assist with monitoring… more
- Mobile Communications America (Richmond, VA)
- …are seeking a high-impact **Assistant Director, Service & Operations,** to lead service delivery, drive profitability, and develop cross-functional business acumen ... sales and operations, supporting growth, efficiency, and employee and customer satisfaction across the region while supporting the integration...Incentives, and more. **WHAT WILL YOU BE DOING:** + ** Lead and Develop Teams:** Lead , coach, and… more
- Qualtrics (Reston, VA)
- …we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, ... teams to drive innovation, enable scalable technology platforms, and deliver impactful customer experiences and business results. Your work will directly shape how… more
- SHRM (Alexandria, VA)
- …a detail-oriented and proactive Senior Specialist, eCommerce Operations to lead day-to-day eCommerce execution and optimization across our platforms, including ... product launches, order fulfillment, and returns. + Collaborate with Marketing, Customer Service, Fulfillment, Finance, and IT to streamline platform operations and… more
- Ford Motor Company (Richmond, VA)
- …chance to leverage advanced technology to redefine the mobility landscape, enhance the customer experience and improve people's lives, this is the opportunity ... systems with consideration towards a wide range of contributing factors. + Lead debugging, troubleshooting, and analysis of service architecture and design. +… more
- Eaton Corporation (Manassas, VA)
- …Data Center Technical Program Manager. Individuals will be able to work from a remote home office but must be located in either San Jose, CA, Dallas-Fort Worth, ... is a general guideline only. Salaries are based upon candidate skills, experience , and qualifications, as well as market and business considerations. **What you'll… more
- Curtiss-Wright Corporation (Ashburn, VA)
- …most advanced **_embedded electronics_** . You should have relevant industry experience and passion for technology, combined with strong sales and business ... * Your Challenge: + A Senior PLM with direct experience associated with High Performance Embedded Computing (HPEC) and embedded… more
- SHI (Richmond, VA)
- …Engineer will also develop and deliver new security services offerings to address customer requests/opportunities. This position is a remote position that may be ... Engineer - Identity collaborates with account teams to assess customer cybersecurity needs. will be a customer -facing...Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent… more
- General Dynamics Information Technology (Fairfax, VA)
- …testing, and advising on platform capabilities that drive performance, automation, and customer experience across our care center operations. **HOW A GENESYS ... + **Callbacks:** Setup and management of callback queues, timing thresholds, and customer experience parameters + **Accounts:** Best practice for account… more
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