- ServiceNow, Inc. (Santa Clara, CA)
- …Clara, CA ServiceNow office.** ServiceNow is currently seeking a **Senior Account Escalation Manager ** to manage customer accounts requiring an enhanced level ... of interaction and personalized service during account level escalation . The Account Escalation Manager ...working with Enterprise Software companies. + Demonstrated ability to lead and drive required business and technical outcomes in… more
- IBM (San Francisco, CA)
- …costumes, Support, and R&D to resolve issues quickly and transparently. As a Senior Escalation Manager , you will play a key role in ensuring exceptional client ... scalability in their cloud journey. **Your role and responsibilities** The Escalation Management Team within HashiCorp is responsible for managing critical customer… more
- Google (San Bruno, CA)
- …effectively lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training and ... and social media communications. + 4 years of experience in escalation management, executive communications, and making time-critical decisions with incomplete… more
- GitHub (CA)
- …professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build and deploy solutions to simplify the ... team-wide rotation. **Responsibilities** Scalable Support (1:Many) + Identify and lead scalable support initiatives (eg, GitHub Actions templates, reusable… more
- Wells Fargo (San Francisco, CA)
- **About this role:** Wells Fargo is seeking a Lead Digital Product Manager to support and own Document Collaboration Capabilities for Commercial Banking and ... launch monitoring and ongoing maintenance. **In this role, you will:** + Lead the development and execution of complex digital document capabilities including… more
- Wells Fargo (San Jose, CA)
- **About this role:** Wells Fargo is seeking a Lead Commercial Banking Relationship Manager for clients with annual revenue of $25MM to $100MM supporting the _San ... communicating proactively but strategically, managing expectations, and soliciting feedback + Lead structuring, modification, and renewal of complex cash flow, real… more
- Wells Fargo (Concord, CA)
- **About this role:** Wells Fargo is seeking a Lead Product Manager - Deposit Pricing to join the Consumer & Business Deposits Financial Product team. This team ... energy and motivation who works well independently and can lead cross-functional teams including corporate executives, channels, marketing, operations, technology,… more
- Deloitte (Los Angeles, CA)
- Microsoft Dynamics 365 Functional Finance Lead Manager The Emerging ERP Solutions practice is all about bringing you the best in cloud-based ERP applications ... ISVs, and train on new versions and tools, keeping your knowledge sharp. Manager : Gain trusted advisor status with customers and prospects by understanding their… more
- BMO Financial Group (San Ramon, CA)
- …closing with closing department, clients and attorneys. + Serves as a daily escalation resource to ensure client expectations are met or exceeded. + Acts as ... help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience,… more
- Anywhere Real Estate (Novato, CA)
- …their pod of offices they oversee. This role will serve as the first point of escalation for questions and issues. The Lead will manage the workflow of the team ... **Summary** : The Regional Support Specialist Lead provides critical administrative, operational and customer service... Expectations:** + Serve as the first point of escalation for questions and issues. + Manage RSS workflow… more