- Cognizant (Teaneck, NJ)
- …wellbeing programs. **Responsibilities** . Design and implement scalable and robust architecture solutions using Genesys Cloud to meet business needs. . ... assessments to ensure system performance reliability and security. . Lead efforts to troubleshoot and resolve complex technical issues...(SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. .… more
- Humana (Trenton, NJ)
- …**Use your skills to make an impact** **Required Responsibilities:** + **Experience as a Lead solutions Architect involving large scale cloud contact center ... and help us put health first** The Senior Application Architect designs and develops IT applications architecture solutions...experience solutions implementation on Genesys cloud platform** + Partner with product managers and… more
- AIG (Jersey City, NJ)
- …contact center platform. Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud). + Develops high and low ... processes, leading technical deployments and owning the API design between platforms. They will also lead the vulnerability management and security processes of the… more