- Lumen (Annapolis, MD)
- …connect the world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network operations professional responsible ... trouble to ensure timely resolution. Technicians utilize tools like SolarWinds and Web Helpdesk to monitor and isolate Layer 2/3 issues across IP, VPN, and MPLS… more
- Lumen (Annapolis, MD)
- …digitally connect the world and shape the future. **The Role** Operations Technician 2 role focuses on resolving customer-reported network issues and providing ... current services are active and restored within the Service Level Agreements + Keep the project team updated with...on any assigned actions. + Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer… more
- Omnicell (Salisbury, MD)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... team that values promoting its members. Begin as an Automation Pharmacy Technician and advance into roles such as professional services, consulting, marketing,… more
- Royal Farms (Salisbury, MD)
- Description: Job Purpose The HVAC/R Technician is responsible for installing, maintaining, and repairing ventilation, air conditioning, and refrigeration systems ... across assigned facilities. This high- level position independently handles a wide range of complex...out promptly. Collaboration & Outsourcing * Collaborate with the Helpdesk team and vendors per service channel trade ranking… more
- Koniag Government Services (Baltimore, MD)
- …determine and document scope, impact, and priority; resolve, or escalate to incident ( level 2). + Follow-up with customers, vendors, or SSA components, as required, ... this function shall have a minimum of one year Call Center/ Helpdesk experience. + Experience with Windows Operating System workstation/server, Microsoft Systems… more
- Omnicell (Baltimore, MD)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... team that values promoting its members. Begin as an automation pharmacy technician and advance into roles such as professional services, consulting, marketing,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users * ... **Req ID:** RQ205035 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- **Req ID:** RQ206191 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information Technology Support… more
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