- TEKsystems (Baltimore, MD)
- …(M-Th), 1 day remote (Fri) Location: Baltimore, MD Experience: + 1-2 years of helpdesk / call center experience + 1-2 years of experience working with "help desk ... remotely as a team member Description The Help Desk Technician has a very wide array of tasks all...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Skills: +… more
- Koniag Government Services (Baltimore, MD)
- …determine and document scope, impact, and priority; resolve, or escalate to incident ( level 2). + Follow-up with customers, vendors, or SSA components, as required, ... this function shall have a minimum of one year Call Center/ Helpdesk experience. + Experience with Windows Operating System workstation/server, Microsoft Systems… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users * ... **Req ID:** RQ212123 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more