- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... team on a major client project. The ideal candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL… more
- TEKsystems (Anaheim, CA)
- …and supporting a high-performing team within Wescom Credit Union's Member Contact Center . This position ensures the delivery of exceptional member service ... Description Position Summary: The Contact Center Supervisor plays a key...performance evaluations. Support training initiatives and onboarding of new team members. Promote a positive team environment… more
- Kyndryl (Sacramento, CA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... multiple projects and ensure designs are being followed by team and provide technical advice. As we look to...Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and...and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the… more
- Vagaro (Pleasanton, CA)
- …we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, ... career advancement. Join us and be part of a team that values creativity, teamwork, and a commitment to...Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/ Life Programs, and a LinkedIn Learning account to master… more
- TEKsystems (Chino, CA)
- …to the proper department for additional assistance. * Work fluidly with team for clear feedback and growth opportunities. * Handled high-volume inbound settlement ... and professionalism. * Demonstrated technical proficiency in using call center software and tools to manage customer interactions and...not required. Must be able to work with a team and on their own. Must be able to… more
- TEKsystems (Chino, CA)
- …exceptional customer service and thrive in a fast-paced environment? Join our dynamic team where every call is an opportunity to make a difference! What You'll ... by providing complete and accurate information. + Navigate call center software to manage customer interactions and data efficiently....Comfortable working both autonomously and as part of a team . If you're ready to be the voice that… more
- TEKsystems (Chino, CA)
- …ready to deliver top-notch customer service while handling a variety of calls? Join our dynamic team and engage in a rewarding role where no two days are the same. . ... comprehensive support and details on claims. . Utilize call center software to efficiently manage interactions and data. ....little supervision. Must be able to work with a team and on their own. Must be able to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/ life issues to military service members and their families. Demonstrates ... Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/ life services, which can include but are not limited to, non-medical… more