- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... as applicable, to record each phone, email, or web chat communication with a customer . + Support...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Cognizant (Harrisburg, PA)
- …uses modern technologies to support a wide variety of industries. The ** Customer Service Representative** contributes to Cognizant's Contact Center for ... call inquiries and communications from customers, marketing associates, and other customer service representatives. The position also makes outbound calls… more
- The Hertz Corporation (Harrisburg, PA)
- …Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat , email, and agency correspondence) that serve millions of customers ... transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that sits at the… more
- The Eastwood Company (Pottstown, PA)
- …restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or ... and other voluntary benefits As a member of the Customer Service team, you'll: + help customers...team, you'll: + help customers over phone, email and live chat with orders and problem-solve +… more
- Deloitte (Harrisburg, PA)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to… more
- Paychex (Allentown, PA)
- …your potential. Overview Under a significant level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed ... guidelines to ensure good customer relations are maintained and customer claims...with Paychex policies and procedures. Responsibilities + Delivers quality service to Paychex clients via phone, email, chat… more
- Penn Medicine (Philadelphia, PA)
- …and procedures to all necessary internal department teams. _Responsibilities:_ + Delivers customer service to IS clients seamlessly across system boundaries + ... changes follow change management procedures and protocols. _Responsibilities:_ + Delivers customer service to IS clients seamlessly across system boundaries… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... form of inbound phone calls, issue ticket management, and live chat . Team members will work interactively...field preferred. + Minimum of 1 year experience in customer service , insurance verification, or related area… more
- OneMain Financial (Hazleton, PA)
- …**Requirements:** + High School Diploma or GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On site The ... time to shine with OneMain. **Key Word Tags** Sales, Collections, Retail, Loan Sales, Customer Service , Customer Care, Business Development, New Grad, Newly… more
- Lincoln Financial (Harrisburg, PA)
- …assigned client service area(s) of responsibility. You will ensure good customer relations are maintained, and more complex customer inquiries and concerns ... efficient management * Provides more complex guidance to client service team members on customer inquiries and/or...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more