- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in ... intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills...with processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee… more
- The Hertz Corporation (Raleigh, NC)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat , email, and agency correspondence) ... ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + A strong foundation in… more
- CVS Health (Raleigh, NC)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for ... for our best-in-class Employee Assistance Program (EAP), Resources for Living . The Clinical Counselor plays a vital role in...at the right time to meet their needs. + Support members in their preferred communication modality, whether via… more
- CVS Health (Raleigh, NC)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for ... for our best-in-class Employee Assistance Program (EAP), Resources for Living . The Clinical Counselor plays a vital role in...at the right time to meet their needs. + Support members in their preferred communication modality, whether via… more
- Lincoln Financial (Greensboro, NC)
- …**The Role at a Glance** We are seeking an Audio-Visual (AV) Technical Support Specialist to join our team. This individual will possess strong troubleshooting ... and Senior Management Committee (SMC) members to provide high-level technical support . Success in this position requires excellent customer service skills, the… more
- Lincoln Financial (Raleigh, NC)
- …at a Glance** The Role at a Glance The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of Excel-based ... and mentorship to the team responsible for annuity technical support . This position will act as a liaison to...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Lincoln Financial (Charlotte, NC)
- …**Requisition #:** 74898 **The Role at a Glance** As a Team Lead, Member Support you will mentor and provide a diverse range of information to team members. ... such as tracking team quality, handling escalated situations, and other tasks that support team success. **What you'll be doing** + Supports and promotes change… more
- Lincoln Financial (Charlotte, NC)
- …Glance** We are excited to bring on a Specialist, Project Management Support to the Group Protection Portfolio Enablement Organization. The Specialist, Project ... Management Support will contribute to the execution of portfolio initiatives...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Lincoln Financial (Charlotte, NC)
- …the Society of Actuaries' exams at a prescribed pace. The program is designed to support you as you work towards your FSA and provide the training and resources ... program As an Associate Actuary on the Annuity Pricing Support and Analytics Team, you will be responsible for:...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Lincoln Financial (Charlotte, NC)
- …to strategically utilize applications/platforms. + Responsible for maintaining vendor maintenance/ support , license contracts and relationship management in order to ... modeling. + Directs and oversees the analysis and delivery of application support . **What we're looking for** _Must-haves:_ + 10+ Years Application development or… more